Job Description

 Responsibilities:

• Provide client support and technical issue resolution on products and services.
• Knowledge in troubleshooting hardware and software.
• Identify and correct or advise, on operational issues in client computer systems.
• Diagnose/troubleshoot and repair computer devices, software installation, assemble PC.
• Required to perform onsite service at clients' locations.
• To undertake any-hoc assignments as and when required.

责任:

• 提供有关产品和服务的客户支持和技术问题解决方案
• 具有对硬件和软件进行故障排除的知识
• 确定和纠正或建议客户端计算机系统中的操作问题
• 需要在客户所在地执行现场服务
• 自我开创，负责任，具有良好的分析能力
• 具备良好的沟通和技术能力，包括咨询技巧和面向客户的技巧
• 主动，快速学习和自信
• 能够独立工作，承担全部责任并在最低限度的监督下加班

Benefits:

• Basic salary+ Allowances
• Employee Shares Option Scheme (ESOS)
• Overtime Claim
• KPI Rewards
• EPF, Socso &EIS
• Annual Leave/ Medical Leave/ Medical Claim
• Staff Purchase Scheme
• Product Training
• Salary Review- Twice per year

福利:

• 基本工资+津贴
• ESOS
• 加班费
• EPF, SOCSO和 EIS
• 年假/病假/医疗索赔
• 员工购买公司产品计划
• 产品培训
• 薪资评估 - 每年两次

Job Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
• Required language(s): Chinese, English, Bahasa Malaysia.
• Fresh graduates are welcome to apply.
• A self-starter, responsible, analytical with good-attitude.
• Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
• Initiative, fast learner and confident.
• Able to work extra hours, independently, full responsibility and with minimum supervision.
• Applicants must be willing to work in IPOH.

任职要求:

• 申请者必须至少具有文凭，高级/更高/研究生文凭，学士学位，研究生文凭，专业学位，工程（计算机/电信），计算机科学/信息技术，科学技术或同等学历
• 要求的语言：英语，马来语
• 首选语言：中文
• 具备领导能力
• 良好的人际交往和沟通能力
• 良好的概念，分析和解决问题的能力
• 申请人必须愿意在霹雳州怡保工作
• 专门从事IT /计算机的初级主管-硬件或同等学历首选

Skills