Job Description
Social media analysts use their critical and analytical skills to help generate brand awareness, sales and promote customer service through social media insights. An analyst will analyze social media data, study trends in social media, research popular social media platforms, study emerging social media tools and observe how often those platforms and tools are used.
For new businesses, social media analysts will study the audience that the business is attempting to reach and offers them plans on how social media will work best for them and their business model. Analysts will write up reports for clients and team members to show them the strategies available to them. They may also alert clients about any potential problems or concerns that may arise.