Job Description

Publications, Editorial & Quality Assurance

• Develop human-interest stories, case studies, and impact stories highlighting project outcomes and beneficiary experiences and event coverage.
• Support donor visibility requirements by preparing communication materials in accordance with donor branding and reporting guidelines.
• Document project activities and success stories for donor reports, annual reports, publications, and digital platforms.
• Ensure accuracy, consistency, and professionalism in all written and visual communication materials.
• Liaise and coordinate with various parties on publication production. 

Strategic Communications & Content Development

• Develop relevant ideas or improvements in communications.
• Work closely with the operation team in brainstorming and developing ideas and materials to ensure timely publication of communication materials in accordance to scheduling deadlines and KPIs.
• Provide editorial support to operation team on existing and new communication materials write-up.
• Develop original and innovative content for all communications materials.
• Deliver visual materials that aim to attract and encourage engagement with the key audiences and maintain/update database on social medias and internal documentation system. 
• Perform quality checks at all stages to ensure that all publications meet the necessary requirements.

Visual Communication & Creative Design

• Coordinate photography, videography, graphic design, and multimedia content production.
• Ensure visual materials are aligned with organizational branding guidelines.
• Support the production of promotional, educational, and advocacy materials for both online and offline platforms.
• Design and implement the social media strategy for all social media platforms to align with organization goals.
• Promote organizational advocacy messages related to sustainable agriculture, climate resilience, responsible supply chains, and rural development.
• Monitor, maintain, and update social media accounts and digital communication channels
• Monitor communication trends, emerging digital platforms, and industry best practices to enhance organizational outreach and engagement.

Media Relations & Public Relations

• Prepare and disseminate press releases, media statements, and media kits. 
• Build and maintain relationships with media representatives and external stakeholders. 
• Monitor media coverage and public perception of the organization. 
• Coordinate public relations activities, interviews, media engagements, exhibitions, and promotional events. 
• Support crisis communication efforts and prepare communication responses when required.

Monitoring, Reporting & Documentation

• Track communication KPIs and prepare periodic reports on communication activities and outcomes.
• Document project activities, achievements, lessons learned, and impact stories.
• Maintain communication databases, media contact lists, and internal documentation systems.
• Perform any ad hoc and other duties relating to the above as may be assigned by the superior from time to time.

Job Requirements

• Strong content development, copywriting, editing, presentation, and storytelling skills, with excellent written and verbal communication skills in Bahasa Malaysia and English.
• 2 to 5 years of relevant working experience in Communications, Mass Communication, Public Relations, Journalism, Marketing, Media Studies, or a related field. 
• Knowledge of communication principles, strategies, and best practices. Experience in NGO/non-profit, sustainability, agriculture, or development sector communications is an added advantage.
• Strong organizational, project management, and time-management skills, with the ability to manage multiple projects and meet competing deadlines.
• Professional, organized, reliable, and detail-oriented, with the ability to maintain accuracy under tight deadlines.
• Experience in social media management, communication analytics, and performance reporting.
• Strong public relations, media engagement, event coordination, and stakeholder management skills.
• Experience in photography, videography, and multimedia content production.
• Good working knowledge of Microsoft Office applications (Word, Excel, and PowerPoint), Canva, Adobe Creative Suite, or related software.
• Creative thinker with the ability to develop engaging communication content and publication materials.
• Ability to work independently with minimal supervision and respond effectively in a dynamic and fast-paced environment.

Skills