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This job is for a Retail Manager who will oversee store operations & lead staff in achieving targets. You might like this job because managing and merchandising stores and managing staff will be your forte and contributing to sales.

RM 6K - RM 13K

Hap Seng Business Park


Job Description

Lead and manage the overall planning, execution and management of our retail stores and onground division. Responsible for the retail expansion, end to end setup, development, operations and overall modus operandi of stores. 
● Plan and execute the marketing strategies, campaigns, and promotions for the retail and on-ground activities.
● Lead all the retail stores and maintain retail staffs by recruiting, selecting, orienting, and training while promoting optimum staff performance by coaching, counseling, and disciplining staffs.
● Drive high levels of customer satisfaction by identifying and addressing customer requirements. Deal with complaints from customers to maintain the store’s reputation.
● Prepare monthly sales forecasts and sales targets to achieve financial objectives.
● Tour all the stores regularly and identify or resolve urgent issues.
● Assess, monitor and report on relevant competitor and integrate customer information into the planning process as a basis for the development of marketing campaigns.
● A sharp eye for the aesthetic appeal of the store and ensuring products are always presented as per creative directions confirmed by HQ.
● Work closely with the Business Operations team to monitor and manage the inventory in every stores. 
● Work hand in hand with the Marketing team to implement o2o strategy and campaigns seamlessly across the digital sphere and offline environment.

Job Requirements

● Bachelor's degree or equivalent experience.
● A leader with at least 5 years of experience and good in time management, project management, analytical and having people management skills.
● Extensive experience in retail, marketing with a proven track record to elevate branding and drive businesses forward.
● Excellent communicator with presentation skills and an action-oriented, persistent change driver.
● Has an excellent pulse of the fashion market - latest trends, consumer demands with strong conceptual thinking with an eye for detail in a fast-paced environment.
● Experienced in analyzing and reporting on marketing activities, in particular analyzing ROI from campaigns and growth strategy plans.


Retail Marketing Strategy
Retail Management
Retail Sales
Fashion Retail
Retail Experience
Retail Operations
Marketing Communications
Marketing Management
Business Marketing

Company Benefits

Staff Discount

Lucrative staff purchase.

Meal allowances

If you're going back late, we provide you meal.

Employee Engagement Activities

Join us for all the festivities and celebrations.

Yearly Performance Evaluation

Personal development and career enhancement.

Subsidised Parking

Where to park ? We ease those worries by subsidising your parking.

Group Hospitalisation & Surgical Benefit

We care a lot for our employee's.

Additional Info

Company Activity

Last active - 1 hour ago

Experience Level

4 - 7 Years of Experience

Job Specialisation

Business Development, General Sales, Key Account / Relationship Management


Retail Manager


RM 6K - RM 13K

Hap Seng Business Park


This job is no longer available