Job Description

The ideal candidate should possess a strong background in managing websites, e-commerce stores, and digital marketing operations. 

Your role will be pivotal in overseeing our online presence, optimizing performance, and collaborating with various teams to accomplish our digital objectives.

Being a senior member of the digital team requires:

• Strong work ethic.
• Willingness to go the extra mile.
• Strong emotional control.

These qualities are essential for success in this role, as they contribute to maintaining a productive and positive work environment while achieving our digital goals.

KEY RESPONSIBILITIES

1. Website Management:

• Manage website and e-commerce store operations, ensuring smooth functionality and user experience.
• Maintain and update the product catalog and visual content across online stores and properties.
• Assist in managing our Shopee and TikTok stores.

1. Data Analysis and Reporting:

• Utilize Shopify, Google Analytics, and Excel/Google Sheets to provide detailed daily performance reports.
• Identify the most impactful sources of traffic and sales channels, making data-driven recommendations for improvement

1. Digital Marketing Support:

• Assist in email marketing campaigns and performance reporting.
• Provide weekly social media reporting to evaluate campaign effectiveness.

1. Research and Innovation:

• Conduct research to identify new tools and strategies for e-commerce platforms like Shopify.
• Stay informed about industry trends and tech news to drive continuous improvement.

1. Collaboration:

• Communicate effectively with multiple internal departments and external agencies.
• Collaborate with Business, Operations, Creative, and Customer Experience teams to ensure seamless buyer experience.

1. Self-Motivation and Problem Solving:

• Work independently with a high level of self-motivation.
• Embrace changes in the digital space and proactively seek solutions to challenges.
• Build and maintain professional relationships with team members across different departments.

Job Requirements

• Minimum of 2 years of experience in digital operations, website, and e-commerce management.
• Working knowledge of analytics tools and basic Excel/Google Sheets.
• Strong interest in staying updated with tech news and industry trends.
• Dedication to learning and continuous improvement.
• Excellent problem-solving skills and ability to find alternative ways to solve complex issues.
• Highly adaptable and open to changes in the digital landscape.

This position offers an exciting opportunity to contribute to our digital growth and innovation. If this job description aligns with your skills and career goals, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming a dynamic Senior Digital Operations Executive to our team.

Skills