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Operation Assisant

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This job is all about supporting daily operations and assisting the team with various tasks. You might like this job because it offers a chance to collaborate with others, keep things organized, and contribute to a positive work environment!

RM 2300 - RM 2500

Taman Kok Lian, Jalan Ipoh, Kuala Lumpur

Job Description

  1. Execute operational tasks and administrative assignments as delegated by the Junior and Senior Operation Executives, ensuring accuracy and timely completion.
  2. Assist in monitoring daily outlet operations and promptly escalate operational issues, discrepancies, or improvement opportunities to the relevant personnel.
  3. Support the maintenance of operational and academic records through accurate documentation, data entry, filing, and database management.
  4. Coordinate logistics and administrative arrangements for events, training sessions, meetings, academic activities, and operational requirements.
  5. Collaborate with team members and cross-functional departments to ensure smooth execution of tasks and effective operational support.
  6. Learn, understand, and consistently apply company policies, Standard Operating Procedures (SOPs), and operational workflows to maintain service quality and efficiency.
  7. Assist in preparing operational reports, tracking task progress, and compiling relevant data for management review and decision-making.
  8. Support employee engagement, welfare initiatives, and internal activities to foster a positive and productive working environment.
  9. Assist in handling customer enquiries, administrative follow-ups, and service-related matters in a professional and timely manner.
  10. Support inventory management, academic material distribution, and operational resource coordination across outlets when required.
  11. Participate in operational audits, outlet inspections, and process improvement initiatives to ensure compliance with company standards.
  12. Perform any other operational, administrative, or project-related duties assigned by management to support departmental and organisational objectives.

Job Requirements

  1. Diploma or Bachelor's Degree in Business Administration, Operations Management, Education, or a related discipline.
  2. Minimum one (1) year of relevant working experience in operations, administration, customer service, or business support functions. Fresh graduates with a strong willingness to learn are encouraged to apply.
  3. Positive attitude with a strong willingness to learn, adapt, and thrive in a fast-paced and dynamic working environment.
  4. Candidates with a music background, the ability to play a musical instrument, or prior experience in the music education industry will have an added advantage.
  5. Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and/or Google Workspace tools (Docs, Sheets, Drive, and Forms).
  6. Good organisational and time management skills, with the ability to handle multiple tasks and priorities effectively.
  7. Strong communication and interpersonal skills, with the ability to work collaboratively within a team and interact professionally with customers and stakeholders.
  8. Detail-oriented, responsible, and capable of following established procedures and operational guidelines.
  9. Possession of a valid driving licence and access to personal transportation will be an added advantage, as occasional travel between outlets or event locations may be required.
  10. Fresh graduates are welcome to apply. Comprehensive training and development opportunities will be provided for suitable candidates.

Skills

Data Entry
Policy Development
Standard Operating Procedure
Presentations
Effective Communication
Critical Thinking
Creative Thinking
Problem Solving

Company Benefits

Transportation Allowances

Candidates gets allowances for their transportation.

Birthday Treat

Birthday treat on your special day at work.

Commission & Student Incentive

Earn additional income through attractive commission schemes. Additional incentives based on student enrolment achievements.

Yearly Performance Bonus

Performance-based bonus awarded annually.

Staff Discount on Music Lessons

Enjoy special employee discounts on music lesson fees.

Staff Discount on Instruments

Purchase selected musical instruments at special staff rates.


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive

Job Specialisation


Company Profile

Sonata Music & Art Sdn Bhd-logo-image

Sonata Music & Art Sdn Bhd

About Sonata Music & Art Established in 1983, Sonata Music & Art Sdn. Bhd. has been dedicated to enriching lives through music and arts education for over 40 years. As a proud YAMAHA Music Franchisee, we believe that a world of music starts with you. Our journey began with a vision to provide quality music education that goes beyond learning an instrument. We strive to create a platform where students can...