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Retail Executive

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This job is all about promoting musical instruments and education while selling to customers. You might like this job because you get to engage with music lovers, organize events, and help students thrive in their musical journey!

RM 2000 - RM 2500

Taman Kok Lian, Kuala Lumpur

Job Description

  1. Promote and market musical instruments, music-related products, and music education programmes to prospective customers.
  2. Achieve individual and branch sales targets while maintaining professional sales practices and customer engagement standards.
  3. Deliver excellent customer service by providing accurate product information, course recommendations, and after-sales support.
  4. Coordinate and manage student enrolment processes, class scheduling, and communication between students, parents, and teachers.
  5. Support teacher administration, including attendance tracking, lesson arrangements, and operational coordination.
  6. Manage showroom inventory, including stock monitoring, replenishment, stock transfers, and inventory accuracy.
  7. Prepare and maintain branch sales reports, enrolment records, and other operational documentation in a timely and accurate manner.
  8. Plan, coordinate, and execute promotional campaigns, roadshows, events, and marketing activities to drive sales growth and student enrolment.
  9. Ensure showroom displays, product presentation, and retail environment are maintained to company standards.
  10. Support branch operations and contribute to continuous process improvements to enhance customer experience and operational efficiency.

Job Requirements

  1. Minimum 1 year of working experience in customer service, sales, retail, administration, or related fields.
  2. Able to communicate effectively in English and Bahasa Malaysia. Proficiency in Mandarin will be an added advantage.
  3. Willing to work a 6-day work week, comprising 3 morning shifts and 3 afternoon shifts.
  4. Customer service-oriented with strong interpersonal and communication skills.
  5. Possesses a positive attitude, strong sense of responsibility, and willingness to learn.
  6. Candidates with a music background or the ability to play a musical instrument will have an added advantage.
  7. Malaysian citizens only.
  8. Willing to be based at any of our locations: Taman Kok Lian (Jalan Ipoh), Lotus's Kepong, Centrepoint Bandar Utama, 1 Utama Shopping Centre, or 1 Mont Kiara.

Skills

Customer Service
Customer Relationship Management
Data Entry
Data Management
Sales Management
Retail Sales
Sales Presentations
Creative Thinking
Problem Solving
Google Workspace

Company Benefits

Transportation Allowances

Candidates gets allowances for their transportation.

Birthday Treat

Birthday treat on your special day at work.

Commission & Student Incentive

Earn additional income through attractive commission schemes. Additional incentives based on student enrolment achievements.

Yearly Performance Bonus

Performance-based bonus awarded annually.

Staff Discount on Music Lessons

Enjoy special employee discounts on music lesson fees.

Staff Discount on Instruments

Purchase selected musical instruments at special staff rates.


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive

Job Specialisation


Company Profile

Sonata Music & Art Sdn Bhd-logo-image

Sonata Music & Art Sdn Bhd

About Sonata Music & Art Established in 1983, Sonata Music & Art Sdn. Bhd. has been dedicated to enriching lives through music and arts education for over 40 years. As a proud YAMAHA Music Franchisee, we believe that a world of music starts with you. Our journey began with a vision to provide quality music education that goes beyond learning an instrument. We strive to create a platform where students can...