Job Description

Job Description

As our Hospitality Intern, you’ll be at the frontline of guest experience and daily operations. You’ll support the team in managing short-term rental apartments, ensuring every guest journey — from check-in to check-out — is smooth, responsive, and memorable. This role is hands-on and fast-paced, giving you real exposure to how a growing hospitality brand operates.

Job Requirements

What You’ll Do

Guest Experience: Handle guest check-ins, check-outs, and all incoming requests promptly and professionally.

Daily Operations: Assist in managing day-to-day apartment operations across multiple units.

Coordination: Work closely with housekeeping to ensure cleanliness and readiness of units.

Quality Control: Support inspections and maintain service standards across properties.
Problem Solving: Respond to guest issues and learn to resolve them efficiently.

About You

Must-Haves

• Strong interest in hospitality or tourism
• Good communication skills (written & spoken)
• Responsible, reliable, and able to work independently
• Comfortable working in a multicultural team
• Willing to learn guest handling and critical problem solving
• Able to work 6 days per week, including Public Holidays

Nice-to-Haves

• Multilingual abilities (English + Bahasa Malaysia / Mandarin / others)

The Setup
You’ll get:

• Hands-on training in real hospitality operations
• Exposure to managing multiple properties across KL
• Support from an experienced team
• Opportunity to convert to full-time upon strong performance

Working Details

• Working Hours: 10:00 AM – 7:00 PM
• Internship Period: 3 months

We’re looking for someone who is proactive, detail-oriented, and ready to grow in a fast-moving environment — not just someone who wants to observe, but someone who wants to contribute

Skills