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This job is about being a Listing Optimization Specialist for short-term rentals. You might like this job because you’ll transform online property listings, boosting visibility and customer satisfaction with creative descriptions and stunning photos!
RM 2500 - RM 3000
KLCC, Kuala Lumpur
Full-Time
few days ago
Job Description
As our Listing Optimization Specialist, you will play a vital role in enhancing our presence on online travel agencies (OTAs). Your responsibilities will include auditing, refining, and strategically improving our listings across key platforms, encompassing everything from updating text to arranging photography. Consider it a "listing makeover" designed to boost our visibility, conversion rates, and customer satisfaction.
Your Responsibilities
- Audit Phase: Conduct a comprehensive review of all existing listings across eight OTA channels (global and SEA platforms). Spot discrepancies, opportunities for improvement, and quick wins.
- Content Strategy: Revamp property descriptions, optimize room type titles, develop engaging taglines, and create conversion-driven titles for Airbnb (maximum 50 characters). Ensure brand consistency while enhancing performance specific to each platform.
- Visual Assessment: Analyze our current photo inventory, recommend reshoots or enhancements, and collaborate with our photographer.
- Platform Mastery: Implement OTA-specific ranking optimization techniques (such as Booking.com content scores, Airbnb SEO, and regional platform strategies).
- Amenities & Rules: Standardize and enhance tagging for amenities, house rules, and check-in guidelines across all platforms.
- Work closely with account managers.
The Setup
You will receive:
- Complete SOP instructions Manual
- Dedicated 1 month training
- Complete access to all OTA extranet logins (post-NDA)
- Our current photo library
- Property specifications and brand guidelines
- A dedicated contact person for any inquiries
We seek a candidate who approaches guest experience and platform functionality with a strategic mindset, rather than merely executing a copy-paste approach.
Job Requirements
- Hands-on experience with major global marketplaces (Lazada, Shopee) or OTA platforms (Booking.com, Airbnb, Expedia, Agoda, Trip.com)
- Strong English copywriting skills
- Detail-oriented, systems-thinking approach to work
Nice-to-Haves
- Malaysia or SEA market experience (understanding of local seasonality, guest preferences, competition)
- Bahasa Malaysia or Mandarin fluency
Right to Work Requirements
- Candidates with an existing right to work in the country are preferred
- Local citizens of this country
- Permanent residents (PR) of this country
- Candidates who already have a work permit for this country
Working Arrangement
- On Site
- Hybrid (Both Remote and On Site)
Skills
Company Benefits
Career Development & Growth
As a fast-growing startup, opportunities are endless. New challenges, new departments, and real career progression as the company scales.
Staycation
Enjoy exclusive “friend-friend kaotim” rates to stay at any Blueground (M) / Soulasia managed units, perfect to experience our product first-hand.
Competitive Salary
We offer a competitive salary inclusive of EPF, SOCSO, and allowances, aligned with market standards and reviewed annually.
Paid Time Off
We believe rest matters. You’re paid to work and paid not to work. Plus, everyone gets their birthday off.
Merit-Based Progression
We’re building the company together. Strong performers grow fast and take on bigger roles as the team expands.
Team Bonding & Pantry
Monthly team activities + a fully stocked office pantry keep everyone connected, energized, and enjoying the workplace.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Company Profile
