Job Description

Working with us at Spearhead means joining a small, creative marketing team that brings brands to life on the ground and online. We run activations, social campaigns, and in-person events across Malaysia to help clients connect with real people in honest ways.

As a Brand Ambassador you will be a builder: you will create memorable brand moments, grow local awareness, and scale repeatable activation templates that the team can reuse. Expect hands-on days running booths, capturing short-form content, and iterating quickly with feedback from our marketing leads.

Your Growth & Impact

• Build real-world experience in brand activation that accelerates a career in marketing or events.
• Grow your network by representing multiple consumer brands at retail and community events.
• Expand practical skills in short-form content capture, crowd engagement, and basic reporting.
• Develop leadership by owning small activations and mentoring teammates at events.

Job Requirements

Responsibilities

Brand Activation

• Represent client brands on-site with clear, friendly communication and consistent brand behaviour.
• Set up and maintain booths, merchandise displays, and product samples to meet brand standards.
• Capture short-form photos and videos using a smartphone for social channels and post-event reports.
• Drive product trials and sign-ups through quick demos and persuasive, informative conversations.

Community & Events

• Staff events, roadshows, and pop-ups, working shifts that may include evenings and weekends.
• Engage passersby, qualify interest, and record leads or feedback accurately during activations.
• Coordinate with event organisers to manage crowd flow and ensure smooth execution.
• Assist with light logistics such as inventory counts, restocking, and safe handling of materials.

Reporting & Collaboration

• Log daily activity and basic metrics in Google Sheets for campaign tracking and debriefs.
• Share quick content drafts and on-site learnings with the marketing team for rapid iteration.
• Attend briefings and post-event reviews to improve scripts, layouts, and outreach tactics.
• Follow brand checklists and safety guidelines to protect people and product during activations.

Requirements

Qualifications & Experience

• Fresh graduates or candidates with 0 years of formal experience are welcome.
• SPM, diploma, or degree holders with strong communication skills will fit well in this role.
• Previous part-time retail, hospitality, or event work is a plus but not required.
• Comfortable working weekends and travelling locally for activations.

Hard Skills & Knowledge

• Confident verbal communication in English and Bahasa Malaysia for customer engagement.
• Basic content capture skills using smartphones for photos and short videos.
• Familiarity with Google Workspace, simple spreadsheets, and common social platforms like Instagram and TikTok.
• Ability to follow checklists, complete simple reports, and handle POS or sign-up devices during events.

Soft Skills & Qualities

• Friendly, approachable presence that makes people comfortable engaging with a brand.
• Quick learner who can take feedback and adapt scripts or displays on the fly.
• Organised and dependable, with attention to detail when handling inventory and leads.
• Team player who communicates clearly and helps peers during busy activations.

Skills