Job Description

 1. Operations Support

• Assist the Branch Manager in supervising daily store activities.
• Ensure compliance with company policies, procedures, and standard operating practices.
• Monitor store cleanliness, merchandising, and overall presentation.
  
  2. Sales & Customer Service
• Support in achieving branch sales and profitability targets.
• Promote upselling and cross-selling strategies to increase revenue.
• Handle customer inquiries and resolve issues promptly to maintain satisfaction.
  
  3. Staff Management & Development
• Assist in scheduling, supervising, and motivating staff.
• Provide training, coaching, and guidance to team members.
• Act as acting Branch Manager in the absence of the Branch Manager.
  
  4. Inventory & Merchandising
• Monitor stock levels and assist in inventory management to minimize shrinkage.
• Ensure timely replenishment of products and proper stock rotation.
• Support in maintaining visual merchandising standards.
  
  5.Reporting & Administration
• Assist in preparing daily, weekly, and monthly branch reports.
• Support budget control and cost management activities.
• Provide operational feedback and improvement suggestions to the Branch Manager.

Job Requirements

• Candidate must possess at least a Diploma, Bachelor's Degree, Professional Degree or higher in any field.
• At least 2 years of experience in Sales, Retail, or a relevant field will be an added advantage.
• Willing to work retail hours, including weekends and public holidays.
• Possess transport for traveling and willing to relocate if necessary.

Skills