Job Description

A Retail Supervisor leading a “Fair Team” ensures smooth daily operations, and accurate inventory control.

Fair Planning & Coordination

• Plan monthly fair schedules, locations, and manpower arrangements. 
• Coordinate with mall management, event organizers, and internal departments for booth booking and setup. 
• Prepare fair layouts, product lists, promotional plans, and logistics requirements.

Team Leadership & Training

• Lead the Fair Team (supervisors, promoters, helpers).      
• Provide training on product knowledge, sales techniques, customer service, and fair SOP. 
• Allocate manpower fairly, monitor attendance, and ensure strong team performance.

Sales & Performance Management

• Set daily/weekly sales targets for the fair. 
• Track performance, analyze sales results, and adjust strategies on-site. 
• Ensure accurate cash handling, stock monitoring, and daily reporting.

Operations & On-Site Management

• Oversee full setup and teardown: booth structure, racks, signage, POS system, stock, and displays. 
• Ensure booth is clean, organized, and visually appealing. 
• Handle on-site issues calmly (inventory shortage, staff problems, customer complaints). 

Stock & Inventory Control

• Coordinate stock delivery, replenishment, and returns. 
• Ensure correct stock count, tagging, and shrinking control.

Reporting & Documentation

• Submit daily sales, attendance, stock movement, and incident reports. 
• Provide end-of-fair performance summary and improvement recommendations.
• Other assignments as needed by management. 

Job Requirements

• Report daily activities, issues, and stock movements to management.
• Strong leadership and communication skills
• Fair and impartial decision-making
• Ability to manage workloads and schedules
• Good problem-solving and teamwork skills
• Organized, responsible, and calm under pressure
• Must be available to work during weekends and public holidays as scheduled.
• Ability to travel frequently within the assigned region.

Skills