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Area Manager

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AI-generated summary

  • Oversee 3-5 branches: weekly visits, coach supervisors, hit sales, profit & repair targets, manage escalations, ensure cash, stock & closing accuracy.
  • Work nearby in KL, Selangor or Putrajaya with a friendly bench team.
  • Full training. Grow!

RM 4500 - RM 6500

13, Jalan Metro Perdana Timur 2, Taman Usahawan Kepong, Kepong, Kuala Lumpur, Kuala Lumpur

Job Description

Area Manager

About the role

Look after a group of 3–5 branches. You'll visit every shop each week, coach the store supervisors, and make sure each branch hits its targets the right way — with happy customers and tidy records.

What you'll do

  • Track sales, gross profit and repair conversion for each branch.
  • Visit every branch weekly and coach the store supervisors.
  • Plan manpower across your branches and train new joiners.
  • Handle escalated customer complaints calmly and fairly.
  • Check cash, stock and daily closing, and follow up on any gaps.
  • Report your area's results to head office every month.

Why SPR

  • Full on-the-job training — experienced or beginner, we'll get you up to speed.
  • Work at the branch nearest you across Kuala Lumpur, Selangor or Putrajaya.
  • A friendly bench team and a clear path from junior to senior.
  • EPF, SOCSO and staff repair rates — a real job with a real team since 2015.

📲 Want a faster reply? WhatsApp our HR team at +60 11-5408 9054 (wa.me/601154089054). Tell us the role and which area you'd like to work in.

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Pengurus Kawasan

Tentang jawatan

Jaga sekumpulan 3–5 cawangan. Anda melawat setiap kedai setiap minggu, membimbing penyelia kedai, dan memastikan setiap cawangan mencapai sasaran dengan cara yang betul — pelanggan gembira dan rekod yang kemas.

Tugas anda

  • Pantau jualan, untung kasar dan kadar penukaran repair setiap cawangan.
  • Lawat setiap cawangan setiap minggu dan bimbing penyelia kedai.
  • Rancang tenaga kerja antara cawangan dan latih pekerja baharu.
  • Uruskan aduan pelanggan yang dinaikkan dengan tenang dan adil.
  • Semak tunai, stok dan penutupan harian, serta susuli sebarang perbezaan.
  • Laporkan prestasi kawasan anda kepada ibu pejabat setiap bulan.

Kenapa SPR

  • Latihan penuh di tempat kerja — berpengalaman atau baru, kami akan latih anda.
  • Bekerja di cawangan terdekat anda di Kuala Lumpur, Selangor atau Putrajaya.
  • Pasukan bengkel yang mesra dan laluan kerjaya jelas dari junior ke senior.
  • KWSP, PERKESO dan kadar repair staf — kerja sebenar dengan pasukan sebenar sejak 2015.

📲 Nak jawapan lebih cepat? WhatsApp pasukan HR kami di +60 11-5408 9054 (wa.me/601154089054). Beritahu jawatan dan kawasan yang anda mahu.

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区域经理

职位简介

负责一组 3–5 家分行。你每周巡店、带领各店店长,确保每家店用对的方式达标——顾客满意、记录清楚。

工作职责

  • 追踪每家分行的营业额、毛利与维修成交率。
  • 每周巡店,带领与辅导各店店长。
  • 协调各店人手,培训新同事。
  • 冷静、公正地处理升级的顾客投诉。
  • 检查现金、库存与每日关店对账,跟进差异。
  • 每月向总部汇报区域业绩。

加入 SPR 的理由

  • 全程在职培训——有经验或新手都能上手。
  • 在你附近的吉隆坡 / 雪兰莪 / 布城分行上班。
  • 友善的工作台团队,从初级到资深的清晰晋升路径。
  • EPF、SOCSO 与员工维修优惠——2015 年至今的正经团队、正经工作。

📲 想快点有回覆?直接 WhatsApp 人事部 +60 11-5408 9054(wa.me/601154089054),说明你想应征的职位和想去哪一区。


Job Requirements

What we're looking for

  • 2+ years as a supervisor or manager in retail or a chain business; multi-outlet experience preferred.
  • Comfortable reading sales and stock numbers.
  • Driving licence and own transport.
  • Good spoken Malay and English; Mandarin is a plus.
  • A coach, not a shouter — calm under pressure and fair with people.

Apa yang kami cari

  • 2+ tahun sebagai penyelia atau pengurus dalam runcit atau perniagaan rangkaian; pengalaman pelbagai cawangan diutamakan.
  • Selesa membaca angka jualan dan stok.
  • Lesen memandu dan kenderaan sendiri.
  • Pertuturan Malay dan English yang baik; Mandarin satu kelebihan.
  • Pembimbing, bukan penjerit — tenang di bawah tekanan dan adil dengan orang.

任职要求

  • 2 年以上零售或连锁业主管 / 经理经验;带过多间店优先。
  • 看得懂营业与库存数字。
  • 有驾照及自备交通工具。
  • 马来文与英文口语流利;会中文加分。
  • 会带人、不靠骂——抗压、待人公正。

Skills

Retail Operations
Team Leadership
Sales Management
Customer Service

Company Benefits

Staff purchase price

Enjoy staff price for all products and services of SPR.

Helpful and collaborative team

Young , fun and dynamic team

Training Provided

Skills training provided


Additional Info

Company Activity

Last active - few hours ago

Career Level

Manager / Team Lead

Job Specialisation


Company Profile

SPR Communication SDN BHD-logo-image

SPR Communication SDN BHD

SPR stands for Smartphone Repair. Our core business is to provide repair service to smartphones, tablets, and smartwatches. SPR was founded in 2015. Before SPR was established, our founder, Jason Kuan, have this industry experience for more than 10 years. Based on years of experience, Jason Kuan decided to establish SPR Communication Sdn Bhd in Kepong, Kuala Lumpur, Malaysia. Along with the evolution of mobile...