We put your career growth first. We offer a variety of learning opportunities to help you advance, including training programs and mentorship.

Career Growth and Development

Our modern workspaces are designed to support productivity and ensure a comfortable and engaging work environment

Modern and Comfortable Workspaces:

Your hard work and achievements don’t go unnoticed. We celebrate successes and milestones.

Recognition and Rewards:

With colleagues mix of local and expatriate team members, you’ll experience a rich, inclusive culture that values different perspectives and idea

Inclusive and Diverse Work Environment:

Utilize the latest technology and tools to enhance your productivity and streamline your work processes, 

Cutting-Edge Technology

Participate in regular team-building activities, social events, and company-sponsored gatherings that promote a fun and engaging work environment.

Employee Engagement Activities

SRG Asia Pacific Sdn Bhd

Welcome to SRG AP – Where Exceptional Service Meets Innovation! 🚀
About Us: SRG AP, a proud subsidiary of PGSBPO Pte. Ltd., made its debut in Malaysia with a mission to elevate customer management through top-notch back-office processing. Since 1996, we’ve been at the forefront of delivering stellar communication services, thanks to the vision of industry pioneers.
Why We’re Awesome:
<ul>
<li>Global Reach: Headquartered in the vibrant KL Sentral, Kuala Lumpur, we’re strategically positioned to stay connected globally—both physically and technologically.</li>
<li>Experience &amp; Impact: We’ve successfully handled over 500 projects across various industries and currently support up to 700 seats in our centers.</li>
<li>Diverse Team: Our team of 800 locals and expatriates brings together expertise in 15 languages, ensuring a rich, diverse, and proficient service experience.</li>
</ul>
Join Us: Be part of a dynamic company that’s continuously growing and innovating in the world of customer service and back-office excellence. At SRG AP, your skills and ideas make a real difference!

Welcome to SRG AP – Where Exceptional Service Meets Innovation! 🚀

Discover the SRG AP Experience – Where Work Meets Inspiration! 🌟
Our Culture: At SRG AP, we believe that work should be more than just a job—it should be an experience that inspires and motivates. Our culture is built on collaboration, innovation, and a commitment to excellence. Here’s what you can expect when you join our team:
<ul>
<li>Supportive Environment: We foster a team-oriented atmosphere where everyone’s voice is heard. Our open-door policy means you’ll always have access to support and guidance from colleagues and leaders alike.</li>
<li>Growth Opportunities: We’re dedicated to your professional development. Whether it’s through training programs, mentorship, or career advancement opportunities, we invest in your growth and success.</li>
<li>Diverse and Inclusive: Our team is a vibrant mix of locals and expatriates proficient in 15 languages. We celebrate diversity and believe that a variety of perspectives drives innovation and creativity.</li>
<li>Dynamic Workspaces: With our headquarters in KL Sentral, Kuala Lumpur, our modern facilities are designed to foster productivity and comfort. Enjoy a workspace that’s equipped with the latest technology and amenities.</li>
<li>Work-Life Balance: We understand the importance of balancing work and personal life. Our flexible work schedules and supportive policies are designed to help you thrive both in and out of the office.</li>
</ul>
What You’ll Experience:
<ul>
<li>Innovative Projects: Work on exciting projects for a range of industries and clients, making a tangible impact with your contributions.</li>
<li>Collaborative Teams: Engage with passionate and driven colleagues who are committed to delivering exceptional service and achieving shared goals.</li>
<li>Recognition and Reward: We celebrate successes and milestones, ensuring that hard work and achievements are recognized and rewarded.</li>
</ul>
At SRG AP, we’re more than just a workplace—we’re a community of professionals dedicated to excellence, innovation, and growth. Join us and be a part of something exceptional!

Discover the SRG AP Experience – Where Work Meets Inspiration! 🌟

SRG Asia Pacific, is one of Malaysia’s leading Business Process Outsources (BPO), specializing in Customer Relationship Management (CRM) and Contact Centre

&nbsp;Customer Service Pro Wanted! 🌟
Role Overview: Are you a people person who thrives on making every interaction count? We’re looking for a Customer Service Pro to handle emails and phone calls with flair, making sure every customer leaves with a smile. If you’re ready to help us up our game in service quality and keep our focus on the customer experience, we want you on our team!
What You’ll Do:
<ul>
<li>Be a Communication Rockstar: Nail both verbal and written interactions with team members and customers.</li>
<li>Spot Opportunities: Always be on the lookout to enhance the customer experience and make things better.</li>
<li>Stay Organized: Keep your work on point with a keen eye for detail and a logical approach.</li>
<li>Handle Pressure Like a Boss: Manage busy times and deadlines without breaking a sweat.</li>
<li>Take Initiative: Make smart, proactive decisions to drive awesome results.</li>
<li>Research Like a Pro: Use your skills to find solutions and apply them with good judgment.</li>
<li>Team Player Vibes: Work well with others and adapt quickly to changes.</li>
<li>Level Up the Experience: Find new ways to make our customer service shine.</li>
<li>Positive Energy: Keep the workplace upbeat and encourage your teammates.</li>
<li>Professional Demeanor: Build credibility quickly with everyone you interact with.</li>
</ul>

This job is for a Mandarin-speaking Customer Service Pro who excels in communication, problem-solving, and teamwork. You might like this job because it focuses on enhancing the customer experience and requires proactive decision-making.

Customer Service

Email Etiquette

Problem Solving

Verbal Communication Skills

Effective Communication

 Customer Service Pro Wanted! 🌟
Role Overview: Are you a people person who thrives on making every interaction count? We’re looking for a Customer Service Pro to handle emails and phone calls with flair, making sure every customer leaves with a smile. If you’re ready to help us up our game in service quality and keep our focus on the customer experience, we want you on our team!
What You’ll Do:



-Be a Communication Rockstar: Nail both verbal and written interactions with team members and ...

CUSTOMER SERVICE PRO_ MANDARIN

SRG Asia Pacific Sdn Bhd

Customer Service Representative (Mandarin Speaker only)

Best Momentum sdn bhd

Customer Service Associate (Relocation)

AGENSI PEKERJAAN STAR GLOBAL SDN BHD

Customer Service Executive

FLYGOSH

Business Support Executive (Customer Care) | Mandarin Speaker

CADVision Systems Sdn Bhd

(Work From Home) Mandarin Customer Service Executive (Live Chat - Typing Only)

BS One

Customer Service Executive

ParcelDaily

顾客服务

HAMEL MARKETING SDN BHD

Customer Service Specialist

Hiredly X

CUSTOMER SERVICES EXECUTIVE

Hiredly TSP

Company Profile

SRG Asia Pacific Sdn Bhd