Job Description

Are you passionate about building and nurturing client relationships? We are seeking a Business Development Specialist to join our team in the office technology solutions sector. As a Business Development Specialist, you will play a vital role in maintaining client satisfaction and understanding their evolving needs.

Responsibilities:

• Serve as the primary point of contact for existing clients, ensuring their satisfaction and addressing any concerns.
• Proactively engage with clients to identify and understand their ongoing needs and preferences.
• Provide comprehensive product knowledge and information to clients, resolving inquiries and addressing concerns promptly.
• Collaborate effectively with internal teams to ensure timely resolution of client issues and inquiries.
• Identify opportunities to upsell and cross-sell additional products or services based on client requirements.
• Prepare and deliver regular status updates and reports to clients, keeping them informed of relevant developments.
• Utilize CRM software to manage and document client interactions accurately.

Job Requirements

Requirements:

• Previous experience in maintaining and fostering client relationships is advantageous.
• Bachelor's Degree in Business, Marketing, or a related field.
• Fresh graduates are encouraged to apply.
• Exceptional communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Knowledge of office hardware such as laptops, printers, and computers.
• Proficiency in CRM software and Microsoft Office Suite.

Working Arrangements:

• Position primarily based in-office with flexibility for remote work on a case-by-case basis.
• Working hours: Monday to Friday, 9am to 6pm.
• Company-provided devices such as laptops and necessary accessories.

Skills