Job Description

•  Assist customers with spare parts orders, ensuring timely and accurate processing.
• Coordinate and drive spare parts and service sales by collaborating with internal teams (delivery, purchasing, etc.) to ensure smooth order fulfillment and customer satisfaction.
• Respond promptly to sales inquiries via phone, email, or in person, providing detailed information on product pricing, availability, photos, and specifications.
• Process customer orders including generating sales orders, delivery orders, and invoices using the company system.
• Highlight promotional items and introduce new products to customers to drive upselling opportunities.
• Monitor and manage customer credit limits and actively follow up on outstanding payments to ensure timely collections.
• Prepare and submit accurate sales reports and documentation in a timely and organized manner.

Job Requirements

•  Candidate must possess at least a Certificate (Min SPM)
• Good communication skills in Bahasa Malay, English, and Mandarin proficiency are an advantage.
• Disciplined, self-motivated and independent
• Computer literate
• Having vehicle spare parts knowledge will be an added advantage
• Able to travel when required

Skills