Job Description
Who we are
Steinbeis University - Schools of Next Practices (S-Next) is a Higher Educational Institution in Germany that offers state-recognized study and development programs. We offer International Bachelor's, Master's and MBA programs specializing in fields that are most relevant in today's job market.
We prepare young professionals for the management and working world of the 21st century. We, at S-Next, see ourselves as a study and development partner for employees and managers who want to acquire up-to-date knowledge and appropriate skills. We offer scientifically and practically well-founded courses and programs online and on campus, which support the effective preparation for and responsible handling of work and leadership challenges.
We are looking for an International Sales Associate (f/m/d) to strengthen our team and sell our study programs in the South-East Asian Region, based out of KL, Malaysia, from our office in Shah Alam.
Please note: We are looking for candidates who possess the right to freely work in Malaysia, and can commute to our office location for this role.
Job Requirements
Your Growth & Impact
- Accelerate your sales career by managing full-cycle international enrolments and hitting clear regional targets.
- Build specialist expertise in higher education positioning and student recruitment for a private German University.
- Grow toward leadership by owning territories, refining strategies, and learning from an experienced global team.
Your Key Responsibilities
As an International Sales Associate, you will be responsible for managing the entire sales process remotely for prospective students from the South-East Asian Region. This includes evaluating academic and personal documents, providing detailed consultations as our in-house study advisor to interested students, sending offer letters, following up on tuition fee deposits, and ensuring students are committed to starting their studies.
Here's a high-level overview:
Lead Management
- Contact potential students and respond to inquiries.
- Maintain a database of leads and track their progress through the admissions pipeline.
- Implement sales processes to ensure potential students are engaged and interested in starting their studies.
Document Verification
- Review personal and academic documents to ensure prospective students meet entry requirements.
- Communicate with students to obtain any missing or additional documentation.
Consultation
- Provide comprehensive information about study programs, admission processes, and university policies.
- Answer all questions from potential students and offer guidance throughout the application process.
Offer Letter Issuance
- Send offer letters to students who meet all entry requirements and are accepted into the study program.
- Ensure timely and accurate communication of acceptance decisions.
- Maintain regular contact with accepted students to address any concerns and reinforce their decision to enroll.
Payment Follow-Up
- Follow up with students regarding the payment of the deposit for tuition fees.
- Provide assistance and support to students in completing payment transactions.
Your Qualifications
- Bachelor's degree
- Experience in sales in the South-East Asian market
- 1–3+ years experience in consultative sales / admissions counseling / education consulting / other forms of high-ticket customer acquisition
- You consistently process leads with high coverage and tight follow-up
- Strong communication and interpersonal skills
- Attention to detail and the ability to manage multiple tasks
- Proficiency in using CRM systems (HubSpot) and other relevant software
- You operate on structured timelines
What we offer
800€ (~3720,40 MYR) fixed salary + 200€ (~930 MYR) commission per acquired and enrolled student (Expected monthly minimum income with sales targets: 1200€ (~5633,64 MYR).