Job Description

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.

At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

In the Sales Coordinator role, you'll explore new business opportunities and build strong relationships with potential customers. As the first point of contact for new clients, you'll play a key role in the Sales team, understanding customer needs and qualifying leads.

You don’t need to be an expert in our industry—we’ll help you learn. The work is fast-paced and challenging, so we’re looking for someone curious, driven, and eager to improve.

We also welcome fresh graduates ready to kickstart their careers!

What makes working at StoreHub awesome (and refreshing!):

• Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
• Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
• Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
• Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

• Communicate for Clarity
• Humble and Hungry
• Authentic but not an *sshole
• Nimble and Quick
• Growth Mindset
• Efficiency and Excellence

We do have all the other cool perks too:

• Apple Macbooks for everyone
• Free Season Parking
• Fully stocked fridge and pantry - Coffee, snacks, and more yums
• Cutting edge tools. If something can be automated, we'll make it happen
• Medical and Dental Outpatient Visits + Medical Insurance
• Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

Job Requirements

What you will need to do:

• Respond to new sales inquiries via chat and phone to understand their needs and offer suitable solutions.
• Engage customers to deliver personalized solutions based on their business operations.
• Address objections from potential clients and manage them effectively.
• Use CRM tools like Salesforce and Aircall to handle call tasks efficiently.
• Manage a high volume of leads and ensure continuous engagement.
• Be responsible for generating qualified leads and setting up quality meetings.
• Work 5 days a week on a shift schedule, including weekends and public holidays.

What you will need to have:

• Proficiency in CRM tools like HubSpot, Salesforce, or Zoho, with experience in handling SaaS solutions.
• Strong active listening, communication, and problem-solving skills.
• Well-organized, adaptable, and able to multitask effectively.
• A proactive, coachable mindset, with a willingness to learn and apply feedback.
• Proficiency in English, Chinese, and Bahasa Malaysia.

Skills