Sudong Sdn. Bhd.

<div><strong>Sudong Sdn Bhd</strong>, a fully owned subsidiary company of <strong>Singapore Telecommunications Ltd (SingTel)</strong> is Asia's leading communications group providing a portfolio of services including voice and data services over fixed, wireless and internet platforms</div>

Company Overview

<div><br></div><h1><strong>Our Vision</strong></h1><div>To be a leading communications and digital services provider.<br><br></div><h1><strong>Our Mission</strong></h1><div>We believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for customers, while delivering value to our stakeholders.&nbsp;<br><br></div><div><br></div><h1><strong>Our Values</strong></h1><div><strong>Cultivate A Growth Mindset</strong><br>We seek to cultivate a growth mindset, to stay curious, learn and grow and innovate the next big idea.<br><br></div><div><strong>Operate With Integrity</strong><br>We operate with integrity, and the highest ethical standards, doing what’s right and not what’s easy.<br><br></div><div><strong>Make Customers First</strong><br>We are passionate about delivering the best customer experience and every interaction counts.<br><br><strong>Maximise Teamwork</strong><br>Teamwork is at the heart of our successes and something we maximise because great things happen when we work together.<br><br></div><div><strong>Innovate with a Challenger Spirit</strong><br>We innovate with a challenger spirit, not stay safe and rely on old ways and processes, but to do things differently, push boundaries, and create a better world for future generations.<br><br></div><div><strong>Take Ownership</strong><br>We take ownership, follow up on commitments to deliver impact and be the best of us.<br><br></div><div><br>&nbsp;<br><br></div>

Why Join us ?

<div><strong>Why you should join us?</strong><br>You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.</div><ul><li><strong>Handle incoming calls</strong> from customers, demonstrating excellent customer service skill to ensure customer satisfaction.</li><li>Follow up and <strong>resolve customers’ enquiries</strong> and issues&nbsp;</li><li><strong>Retain customers</strong> by recommending products and services that best serve customers’ needs</li><li><strong>Promote Singtel products and services </strong>&nbsp;</li><li><strong>Work closely</strong> with team members and leaders to <strong>achieve</strong> individual and team <strong>Key Performance Indicators (KPI).</strong></li></ul>

 As the customer service officer, you need to assist customers to meet their needs, answer their questions and provide support to them.

Why you should join us?
You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.

-Handle incoming calls from customers, demonstrating excellent customer service skill to ensure customer satisfaction.

-Follow up and resolve custom...

Customer Care Officer

Sudong Sdn. Bhd.

Company Profile

Sudong Sdn. Bhd.