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This job is about managing event spaces, coordinating with clients, and ensuring smooth operations at Sunway Resort Hotel in Malaysia. You might like this job because it involves maximizing revenue and communicating effectively across departments.
Undisclosed
Selangor, Kuala Lumpur
Job Description
Description
Company Description
Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline views, explore the hotel's connected shopping mall and theme park.
Job Summary:
As a Events & Convention Services Executive, you are responsible for managing function space to maximize revenue, coordinating event details with clients, and ensuring effective communication across departments. This role includes securing food and beverage guarantees, handling billing procedures, and utilizing booking systems to support seamless event operations.
Due to visa limitations, only locals will be considered.
Responsibilities:
- Efficiently manage function space to maximize revenue and profitability.
- Respond promptly to inquiries about accommodation, conference, and catering space.
- Gather and confirm event details from clients, ensuring effective communication across departments.
- Conduct site inspections for clients as needed.
- Prepare and manage event-related documentation, including event orders and rooming lists.
- Secure food and beverage guarantee and monitor attendance for cost control.
- Initiate billing procedures and ensure timely receipt of deposits and credit applications.
- Utilize Delphi and Opera systems for booking management and reporting.
- Confirm event details with clients before transferring responsibilities to operations.
- Ensure contract terms are fulfilled to maximize guest satisfaction and profitability.
- Generate new business through creative marketing strategies and report on lost business and productivity.
Requirements
- Diploma in Hospitality Management or related
- At least 1 year of related work experience
- Excellent communication skills
- High level of IT skills, including Excel, PowerPoint, and Word
- Excellent organisational and administration skills
Job Requirements
Company Benefits
Exciting career opportunities
From scholarships, internships, to continuous development in your chosen profession, Sunway provides just the right platform for you to excel.
Management associate programme
We provide proper guidance and empower candidates to be entrepreneurial, nurturing well-rounded leaders ready to take the Group forward.
Leader mentorship
You will be mentored by the top management, and assigned with special projects where you get to engage key stakeholders.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Sunway
Sunway Group is one of Southeast Asia's leading conglomerates, with 13 business divisions operating across 50 locations worldwide, primarily across the Asian region.
We strongly believe that sustainability and profitability can go hand-in-hand - integrating the environmental, social and governance (ESG) as a framework on which our core business strategies are built to promote the needs of our communities and to achieve the United Nations Sustainable Development Goals (UN-SDGs).
Source: Sunway.com