Job Description

Description

Job Description

Established in 2003, Digital Hub seeks to add value by transforming IT support functions to bring higher returns to Sunway Group’s businesses. As a centre of excellence, Digital Hub provides world-class support services to most IT projects within the Sunway Group, and delivers value through the standardisation, consolidation and optimisation of IT resources within the Group.

Responsible in managing and maintaining our BUs critical infrastructure systems and ensuring their operational efficiency. You will collaborate closely with cross-functional teams, provide technical expertise and contribute to the continuous improvement of our managed services offerings.

Job Responsibilities:

• Monitor, manage, and troubleshoot Windows servers, Active Directory, DNS, DHCP, Group Policy, networks, storage, and databases. Manage and maintain Active Directory, including user/group management, OU design, replication, and Group Policy Objects (GPOs).
• Plan and execute OS, firmware, and application patches/upgrades with proper change controls and rollback strategies.
• Ensure compliance with IT security and audit requirements during upgrades. Support internal/external audits, ensuring timely submission of evidence and remediation of findings.
• Operate and support cloud-based Windows workloads and services for data centers and remote sites.
• Optimize cost, performance, scalability, and resilience of cloud and hybrid workloads.
• Perform root cause analysis, implement corrective and preventive actions.
• Escalate to L3 teams or vendors as required, keeping stakeholders updated.
• Enforce IT security policies and best practices for system hardening, access control, and identity management.
• Support identity federation and single sign-on for cloud integrations.
• Any other duties assigned from time to time.

Benefits:

• Leaves: Annual Leave, Medical Leave, Hospitalization Leave, Special Leave.
• Medical Benefits – Sunway Medical Insurance for Outpatient & Inpatient inclusive for dependents.
• Dental and Optical benefits for confirmed executive RM500 per annum.
• Group Term Life & Personal Accident Insurance Scheme.
• Executive Health Screening for confirmed executive.
• Salary increment based on individual performance.
• Bonus based on company & individual performance.
• Career Development: Training and certification sponsored by the company, Annual Talent Review, Career Planning.
• Rewards and recognition: Long Service Award.
• Additional Benefits: Staff Discount (i.e. ThemePark, Hospitality, Education, Property, Medical, Retail, Food & Beverages), Sports and Recreational, Family Day, Annual Dinner, Flexible Working Arrangement for working mothers.
• Hybrid Working Arrangement, Flexible Working Hours
• Open communication. Young, energetic and fun working environment.

Are you ready to elevate your working skills and experience? Click the ‘Apply Now’ and you are one step ahead to an outstanding career.

Our recruitment team will reach out to shortlisted candidates only.

Requirements

Job Requirement:

• Bachelor's degree, preferably in computer science or information systems, or equivalent work experience
• Fresh graduates are welcome to apply.
• Applicants must be willing to work in Bandar Sunway.

Job Requirements