Job Description

Talent Acquisition & Manpower Planning

• Lead and manage the end-to-end recruitment process for executive, managerial, and operational positions.
• Work closely with management and department heads to understand manpower requirements and recruitment priorities.
• Develop effective sourcing strategies to attract suitable candidates through various recruitment channels.
• Conduct candidate screening, interviews, assessments, and selection recommendations.
• Coordinate interview and selection processes with hiring managers and management.
• Prepare and manage employment offers and related recruitment documentation.
• Monitor recruitment progress, hiring timelines, and manpower requirements.
• Maintain an active talent pipeline for current and future hiring needs.

Employee Relations & HR Advisory

• Provide HR advice and support to management and employees on employee relations and workplace matters.
• Handle employee grievances, disciplinary matters, show cause letters, warning letters, performance concerns, and other employee relations cases.
• Ensure proper documentation, investigation, follow-up, and resolution of employee relations matters.
• Advise managers on the appropriate application of HR policies and procedures.
• Support management in maintaining a fair, consistent, and professional working environment.

Employee Lifecycle Management

• Oversee key employee lifecycle processes, including onboarding, orientation, probation, confirmation, extension, transfer, resignation, and exit.
• Ensure proper documentation and timely completion of HR processes.
• Coordinate exit interviews and review employee feedback to identify potential areas for improvement.
• Ensure employee records and HR documentation are accurate and properly maintained.

Training & Development

• Identify training and development needs in collaboration with management and department heads.
• Plan, coordinate, and monitor internal and external training programmes.
• Manage HRDC-related matters, including grant applications, claims, supporting documentation, and compliance requirements.
• Maintain training records and monitor employee participation and development.
• Support initiatives to improve employee capability and organisational effectiveness.

HR Policy, Process & Compliance

• Review and improve HR policies, procedures, forms, and processes to support business requirements.
• Ensure HR practices are aligned with applicable employment legislation and company policies.
• Monitor changes in employment-related requirements and advise management on relevant HR implications.
• Recommend improvements to HR processes to enhance efficiency and consistency.

HR Operations & Systems

• Oversee day-to-day HR operations and ensure HR processes are carried out accurately and efficiently.
• Support the implementation and continuous improvement of HR systems and processes.
• Ensure HR data and employee records are accurate, updated, and properly maintained.
• Prepare HR reports, analysis, and workforce information for management review.

HR Projects & Organisational Initiatives

• Lead or participate in HR projects and initiatives assigned by management.
• Support organisational changes, manpower restructuring, and other people-related initiatives.
• Analyse HR data and provide insights to support management decision-making.
• Identify opportunities for process improvement and recommend practical HR solutions.
• Support the development and implementation of initiatives that improve employee engagement and retention.

Stakeholder Management

• Work closely with management and department heads to understand business and people requirements.
• Provide timely HR support and recommendations to internal stakeholders.
• Build effective working relationships with employees, managers, external service providers, and training providers.
• Handle sensitive and confidential HR matters with professionalism and discretion. 

Job Requirements

• Bachelor's Degree in Human Resources, Business Administration, Management, or a related discipline.
• Minimum 5 years of relevant HR experience, preferably with experience in recruitment, employee relations, training, and HR operations.
• Strong knowledge of HR practices, employment legislation, and HR processes.
• Strong interpersonal, communication, and stakeholder management skills.
• Good analytical, problem-solving, and decision-making abilities.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Proficient in Microsoft Office applications and HR systems.
• Able to work independently with minimal supervision and demonstrate a high level of initiative.
• Mature, professional, and able to handle confidential and sensitive HR matters.
• Good command of English and Bahasa Malaysia. Mandarin would be an added advantage.

Skills