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This job is for an Agile Coach in the MICSS Tribe. You might like this job because you'll help build effective squads and tribes, foster collaboration, and drive continuous improvement.
Undisclosed
Kuala Lumpur, Malaysia, Kuala Lumpur
Full-Time
1 week ago
Job Description
About the Role
We are looking for an experienced and passionate Agile Coach to join the Agile Coaching organisation. As a senior Agile Coach, you will be a driving force behind the tribe's and squads' success and a key contributor to developing Swift's agile capabilities.Experience
At least 5 years of experience as an Agile Coach, coaching Scrum teams on the team level as well as coaching on a larger scale across squads.
Domains
Security/IT/Quality
Key Responsibilities
1. You will build highly effective squads
- Understand where the squads and tribe are in their agile journey, challenge individuals & squads to help them stay on track with agile practices and offer coaching interventions to support their growth and adoption of Scrum/Kanban and address observed Agile anti-patterns.
- Gradually transfer Agile know-how and adoption ownership to squads through coaching and training, supporting Scrum Master skills growth.
- Work on improvement (processes, tools, team dynamics) and coach squads to adopt them into the day-to-day work of the squads.
- Facilitate learning and development through individual and squad coaching, deliver trainings, design and facilitate workshops and problem-solving sessions.
- Support and pace change for people and squads as they adapt to new processes and strategies. Build psychological safety and foster trust, transparency, and collaboration among squad members.
- Foster a customer-centric mindset, positioning customer value at the centre of squad and tribe activities.
2. You will build a highly effective tribe in collaboration with the Tribe Coach
- Be equally accountable for the tribe delivery as the tribe itself. Support focus on value delivery, enable better outcomes and products/services for customers.
- Identify improvement initiatives, develop & drive coaching interventions to address tribe-wide systemic issues. Highlight observed challenges and complexity to Tribe leadership to ensure squads get the support they need to succeed.
- Promote and advocate a culture of continuous improvement and personal growth, setting Value & Outcome-based goals and being accountable for them.
- Champion the use of metrics and other objective measures across squads and promote transparency in terms of progress, impediments & successes.
- Implement and role model a feedback culture.
- Coach leaders in the adoption of servant leadership behaviours and attitudes to support business goals and product needs.
- Maintain an objective perspective on issues across squads or tribes, troubleshoot by applying agile principles, and advocate for necessary structural and process changes at the Tribe level.
- Support planning (BRP) and implementation.
3. You will be a member of the Agile Coaches community
- Be an active contributor to the Agile Coaches community.
- Build and share experience, best practices, and learnings within the agile coach community
- Help develop an Agile Community of practice.
For more info on the role, you may reach to the
Recruiter for this role, Sobasri Sinaiah Apac Senior Talent Acquisition Specialist
Hiring Manager for this role, Lieve Wittebrood Agile Coach at SWIFT
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.
Job Requirements
Company Benefits
Flexible Working
Enjoy the freedom to work where and when you’re most productive with our flexible working options.
Competitive Package
We offer a competitive salary and benefits package to ensure you feel valued for your contributions.
Healthy Annual Leave Package
Take the time you need to recharge with our generous annual leave allowance
Strong Medical Insurance
Stay covered with comprehensive medical insurance for you and your loved ones.
Competitive Child Leave Policy
We support working parents with a child leave policy designed to help you balance work and family life.
Employee Assistance
Access professional support whenever you need it through our dedicated Employee Assistance Program.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
Swift Support Services Malaysia
Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.
Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.
Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.
Source: Swift Website