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Instructional Designer

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This job is for an Instructional Designer at a finance tech company. You'll create e-learning modules and work with experts. You might like this job because it offers professional growth in a dynamic environment.

Undisclosed

Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

About the Role

Are you passionate about financial technology and eager to shape the future of global transactions? We are looking for an Instructional Designer with affinity for financial services to join our Learning Delivery team. In this role, you will be instrumental in educating and empowering our customers and staff with the knowledge to navigate the complex world of secure financial communication. Your contributions will ensure that our users are proficient in Swift's products and services, keeping them at the cutting edge of the finance industry. If you are ready to take on the challenge of delivering excellence in financial education, join us and make a global impact!

What to expect: 

  • Design and develop high-quality learning content: Create interactive and engaging instructional e-learning modules and develop them in our e-learning authoring tool (Articulate Storyline 360).

  • Collaborate with SMEs: Partner with subject matter experts to ensure that course content is accurate, up-to-date, and aligned with business needs.

  • Apply instructional design theories: Utilize instructional design theories, practice, and methods to design learning solutions that meet business and performance objectives.

  • Project management: Manage the end-to-end design and development process, ensuring timely delivery of high-quality learning content. Connect deliverables to the overall knowledge journey.

  • Portfolio management: Oversee the trainings related to a set of products, evaluate performance, monitor and advertise usage and customer feedback. Optimise the offering, prioritising updates in line with Swift’s strategic ambitions and considering retiring outdated and less efficient content.

  • Innovate and implement new technologies: Stay abreast of the latest trends in learning technologies and apply them to our instructional design practices.

What will make you successful:

  • Bachelor’s degree in instructional design, educational technology, or a related field 

  • Proven experience (at least 2-4 years) in instructional design or using Swift products 

  • Well organised and ability to work autonomously  

  • Excellent communication and interpersonal skills 

  • Fluent English, oral and written 

  • Strong interest in learning theories and instructional design models 

  • Experience with authoring tools such as Articulate Storyline, Adobe Captivate, or similar 

  • Knowledge of Swift Standards or Financial Crime Compliance offering desired 

  • Visual design skills and ability to storyboard 

  • Ability to write effective instructional texts 

  • Experience with video editing (Camtasia) is a plus 

What We Offer: 

  • A dynamic and supportive work environment 

  • Opportunities for professional growth and development 

  • You can work independently, yet within a lively team that rallies around shared objectives 

  • Competitive salary and benefits package 

              

              

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

              

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.


Job Requirements


Company Benefits

Flexible Working

Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Competitive Package

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Healthy Annual Leave Package

Take the time you need to recharge with our generous annual leave allowance

Strong Medical Insurance

Stay covered with comprehensive medical insurance for you and your loved ones.

Competitive Child Leave Policy

We support working parents with a child leave policy designed to help you balance work and family life.

Employee Assistance

Access professional support whenever you need it through our dedicated Employee Assistance Program.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Swift Support Services Malaysia-logo-image

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: Swift Website