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- Analyse requirements, assess enhancements, test changes and log customer feedback for KYC Registry.
- Join the global leader serving 12k+ banks in 200+ countries.
- Proper training, hybrid work and exposure to shape KYC product!
Undisclosed
Kuala Lumpur, Malaysia, Kuala Lumpur
Job Description
ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
What to Expect:
Assist with baseline management activities, including reviewing data requirements, documentation expectations, product rules, and enhancement impacts to ensure the KYC Registry remains aligned with customer, regulatory, and operational needs.
Support the implementation of new product enhancements by helping with requirement clarification, impact assessment, testing support, and rollout preparation.
Help capture, structure, and follow up on customer and internal stakeholder feedback, including input from User Group discussions.
Collaborate with cross-functional teams such as KYC Operations and Product Delivery Squads.
Participate in continuous improvement initiatives to enhance the usability, quality, and customer experience of the KYC Registry.
What will make you successful:
Interest in product management, customer experience, Know Your Customer & Compliance.
Good analytical skills, with the ability to review information and summarize key points clearly.
Good communication skills, with the ability to explain information in a clear and simple way.
Curious, proactive, and willing to learn how the product works and how customers use it.
Comfortable working with Excel, PowerPoint, and collaboration tools.
Familiarity with Jira, Confluence, or Power BI would be an advantage.
Able to work independently with guidance and collaborate well with different teams.
Organized, flexible, and willing to support continuous improvement activities
Additional Info:
Proper training will be provided.
Hybrid working
Convenient location near LRT train station
What we offer
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Job Requirements
Company Benefits
Flexible Working
Enjoy the freedom to work where and when you’re most productive with our flexible working options.
Competitive Package
We offer a competitive salary and benefits package to ensure you feel valued for your contributions.
Healthy Annual Leave Package
Take the time you need to recharge with our generous annual leave allowance
Strong Medical Insurance
Stay covered with comprehensive medical insurance for you and your loved ones.
Competitive Child Leave Policy
We support working parents with a child leave policy designed to help you balance work and family life.
Employee Assistance
Access professional support whenever you need it through our dedicated Employee Assistance Program.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
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