Job Description

Want to make scroll-stopping content and grow real communities? Join us — working with us at SYN GLOBAL GROUP SDN BHD means you will help shape stories for brands across Malaysia and beyond. We are a media and marketing team that values clear ideas, friendly collaboration, and measurable results.

As a builder, you will craft short-form videos, social posts, and on-brand visuals to grow audiences from the ground up. You will learn end-to-end content workflows and help scale campaigns that connect with local audiences.

Your Growth & Impact

• Build a visible portfolio by creating content for multiple platforms that demonstrates measurable engagement improvements within months.
• Expand your skills in content tools and platform best practices through hands-on publishing and feedback cycles.
• Connect with marketing and creative leads to broaden your professional network and prepare for senior content roles.
• Develop storytelling instincts and practical campaign skills that position you for fast promotion into a specialist role.

Job Requirements

Responsibilities

Content Production

• Plan and produce short-form video and image content for Instagram, TikTok, Facebook, and LinkedIn with clear briefs and simple shot lists.
• Edit clips for mobile viewing, add captions, and export platform-ready files according to publishing schedules.
• Maintain a visual content library and name files consistently so teammates can reuse assets easily.

Channel Management

• Publish posts, schedule content, and monitor basic performance metrics like reach and engagement daily.
• Respond to comments and messages in a timely, brand-voice way to keep community sentiment positive.
• Support simple paid boost setups by preparing ad-ready creatives and liaising with the marketing lead.

Idea & Campaign Support

• Pitch content ideas during weekly planning, and turn feedback into revised drafts quickly.
• Collaborate with designers, writers, and account leads to ensure content matches campaign goals and timelines.
• Assist with basic performance reports that highlight what worked and suggested next steps.

Requirements

Qualifications & Experience

• Fresh graduates or candidates with about 0 years of experience in social media or content roles are welcome.
• Portfolio or sample posts that show social content, captions, or short videos is required.
• Basic familiarity with content calendars and publishing workflows is preferred.

Hard Skills & Knowledge

• Comfortable using mobile video apps and basic desktop editors, such as CapCut, InShot, Canva, or Premiere Rush.
• Understanding of platform formats, sizing, and caption conventions for Instagram, TikTok, and Facebook.
• Practical knowledge of social media metrics like reach, impressions, views, and engagement rates.

Soft Skills & Qualities

• Strong written communication with an ability to write short, on-brand captions and CTAs.
• Curious mindset, openness to feedback, and willingness to iterate quickly on creative work.
• Organised, reliable, and able to manage multiple simple tasks while meeting deadlines.

Skills