Job Description

AI System Research & Evaluation

• Identify essential AI system features, functionalities, strategic direction, and implementation guidelines.
• Assess departmental service needs and operational workflows to define system requirements.
• Research available AI solutions in the market and shortlist those that best align with internal needs, focusing on:
• Core features and capabilities
• User experience (UX) and interface design (UI)
• Pricing models

Vendor & Supplier Engagement

• Register trial accounts to evaluate shortlisted AI systems offering free trials.
• Initiate contact with vendors/suppliers of systems without free trials.
• Schedule and coordinate product demonstrations with selected vendors.
• Compare shortlisted systems based on:
• Functional strengths
• User experience and interface quality
• Cost and licensing structure
• Document all findings, evaluations, and comparisons in a structured format.
• Finalize the most suitable AI system based on demo outcomes and analysis.

Internal & External Coordination

• Liaise with Heads of Department (HODs), Managers, and Team Leads across internal and external units.
• Organize pilot testing of shortlisted AI systems within relevant departments.
• Gather feedback post-trial to assess usability, effectiveness, and alignment with departmental needs.
• Compile and present a formal proposal to management recommending the selected AI system for subscription.

AI System Setup & Deployment

• Coordinate with the Accounts & Finance team to initiate subscription and payment processes.
• Execute system setup and deployment according to the planned timeline.
• Develop and distribute user guides and handbooks to support onboarding.
• Announce and launch the AI system officially across the organization.
• Provide ongoing system monitoring and support as needed.
• Conduct a performance review or feedback survey one month post-deployment to evaluate impact and user satisfaction.

Job Requirements

• Minimum qualification: Bachelor’s Degree, Postgraduate Diploma, or Professional Certification in Software Engineering, Software Architecture, Information Technology, Artificial Intelligence (AI), or a related field.
• Strong understanding of current and emerging technology trends.

Skills