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This job is a Marketing Internship where you'll learn about customer relationship management (CRM) and support exciting projects. You might like this job because you’ll dive into community engagement, loyalty programs, and social media insights!
RM 500 - RM 1000
Puchong, Selangor
Internship
few days ago
Job Description
- Explore CRM Services & Solutions
- Learn about and expand CRM services and solutions, including:
- Community management services
- Loyalty programs and solutions
- Customer Database Platform (CDP)
- Gain exposure to the CRM ecosystem across all relevant media channels.
- Recommend the most effective CRM services and solutions.
- CRM Project Management
- Assist in supporting CRM project management.
- Participate in preparing pre-audit reports and conducting proposal research.
- Contribute to project proposal preparation and pitching.
- Develop expertise in CRM project management, including contests, loyalty programs, and membership programs.
- Support community management efforts, including engagement, activation, lead generation, and brand management.
- Prepare social media analytics reports, including competitor, product, and brand listening.
- Assist in customer service projects, including message replies, inbound/outbound calls, and chatbot training/support.
Job Requirements
- Currently pursuing a Diploma or Bachelor's Degree in Marketing, Mass Communication, Business Studies, or a related field.
- Passionate about marketing.
- Strong communication skills in English and Bahasa Malaysia.
- Detail-oriented, organized, people-friendly, and with a good personality.
- Must be willing to work on-site in Puchong, Selangor.
Skills
Creativity
Problem Solving
Time Management
Company Benefits
Casual Attire
Everyday is Friday :)
Accessible thru LRT
Our office is near to LRT IOI Mall Puchong.
Parking
Yes! Everyone is entitled to subsidised parking.
Medical Benefits
Excellent medical benefits all for employees!
Awesome Pantry
We have free coffee, tea and snacks for you to munch at work.
Additional Info
Company Profile
Synergy XYZ Marketing Sdn Bhd
Synergy XYZ Marketing is a digital communication and marketing company based in Selangor, Malaysia. We specialise in providing innovative development and web-design services, including web design, social media management, SEM, SEO, and mobile app and portal development. Business is about progress. You’ll always be moving forward – developing and enhancing the ways in which you engage with your customer. In...