Job Description

PRIMARY RESPONSIBILITIES

● To lead and manage PRS team

● Responsible for PRS team’s day to day operation including hiring, training and assessing staff

● Resource management for PRS includes but is not limited to the following: -

• Planning and Assignment of headcount for new PRS projects
• Planning of headcount for new and existing PRS projects at planned intervals.
• Resolve issues encountered by the PRS team members and escalate to Management if

required.

• Maintain team spirit and motivate team morale.

● Pre-sales and post-sales activities on PRS include but are not limited to supporting solution

implementation, servicing and provide advisory to customers.

● Subject matter expert for PRS clients

● Develop, maintain, and update processes to strengthen the current PRS include but are not

limited to operations manuals, policies, standards, guidelines, procedures, and reporting

● To work closely with other teams for PRS projects and operations

● Creation of periodic reports for PRS to the Management

● To ensure proper client management and reporting for PRS clients.

● Part of security analysis to monitor and investigate the incident event.

● To comply with the Information Security Policy in the organization.

Job Requirements

Requirements

• Degree in Computer Science, IT or a related field.
• Minimum 5 years of experience in IT Security, Information Security or Cybersecurity.
• Minimum 3 years of experience in a Security or Network Operations Centre (SOC/NOC), with knowledge of SIEM tools.
• Experience in cybersecurity assessments, risk services projects and implementation.
• Knowledge of ISO 27001, NIST, PCI-DSS, RMiT, MAS requirements and data privacy.
• Professional certifications in ISO/IEC 27001 Lead Implementer, ISO/IEC 27001 Lead Auditor, CRISC, CISSP, CISM, CISA or equivalent.
• Strong leadership, project management, analytical and problem-solving skills.
• Excellent communication skills in English and Bahasa Malaysia.
• Experience in vendor management and handling high-pressure situations.
• Detail-oriented, proactive and able to work collaboratively.

Skills