Job Description

PRIMARY RESPONSIBILITIES

● Work with Pre-Sales Engineer to understand deployment requirement of Security Solutions and

Appliances requirement are delivered as per proposal for client.

● Build testing environments to validate the proposed security features meet compliance

standards and performance expectations.

● Maintain integration SOPs, configuration checklists, and test case templates.

● Collaborate with internal project implementation teams to translate design concepts into

deployable operational systems.

● To implement and deploy security solution and appliances

● To maintain and manage multiple security solutions and appliances remote or on-site support as

well as provide solutions to clients.

● To resolve incidents escalated by client pertaining to deployed and supported solutions as per

contract.

● Implement disaster recovery and business continuity plans to ensure data integrity and

availability.

● To perform preventive maintenance for security appliances/solutions

● To troubleshoot any issue related with the servers/solutions

● To support the Monitoring and Incident Response team, to ensure monitoring services

continuous 24x7 operation without an issue.

● Maintain partnerships with tech vendors to keep security solutions up-to-date against emerging

threats.

● To comply with the Information Security Policy in the organization.

SECONDARY RESPONSIBILITIES

● To support Adaptive Cyber Security Team, when required, in order to ensure successful

deployment of SIEM and Monitoring Solution.

● To assist in internal projects if needed

● To assist in preparing internal process flow and procedure

● To assist in extensive Research & Development (R&D).

SECONDARY RESPONSIBILITIES

● To support Adaptive Cyber Security Team, when required, in order to ensure successful

deployment of SIEM and Monitoring Solution.

● To assist in internal projects if needed

● To assist in preparing internal process flow and procedure

● To assist in extensive Research & Development (R&D).

Job Requirements

REQUIREMENTS

● Possess at least at Diploma in Computer Science, Information Technology, or another relevant

field.

● 3 to 5 years+ experience technical pre-sales, network administration, or security system

integration

● Strong interest and knowledge of IT Security and Cybersecurity.

● Experience in handling having technical skills in Operating System (Windows and Linux),

Network Security Appliances (UTM/NGFW, DLP, Vulnerability Assesment, DNS Security etc.), and strong

knowledge in TPC/IP networks would be highly regarded.

● Hold any Certifications with Network Security Appliances from vendors; With deployment

experiences.

● Excellent command of verbal and written in both English and Bahasa Malaysia.

Skills