Enjoy special discounts on our exquisite perfumes and get early access to new collections — be the first to experience our latest creations!


Staff Discounts & Exclusive Product Access

Your growth matters to us. We provide training, mentorship, and opportunities to attend industry events, ensuring you stay ahead in your field.


Career Growth & Development

We believe in working hard and celebrating together to strengthen bonds and keep the workplace positive and motivating.


Engaging Workplace Culture

Work with a passionate team where your ideas are heard and innovation is celebrated. Experience the freedom to express your creativity.

Creative & Collaborative environment

We encourage open communication whereby everyone is free to voice out their opinions, suggestions or new ideas to help develop the company.

Open communication

Szindore

Szindore is a proudly Malaysian perfume brand where tradition meets innovation. Founded by a passionate perfumer and a talented local chemist, we craft exquisite fragrances inspired by the beauty of nature and the wonders of the world.
At Szindore, we believe that a great perfume is more than just a scent — it’s an experience, a memory, and a timeless expression of individuality. Every bottle we create reflects our dedication to quality, creativity, and the art of perfumery.
Join us and be part of a growing brand that dares to push boundaries while honouring the craft. Discover opportunities to develop your skills, share your ideas, and grow your career in a dynamic and inspiring environment.
Be part of Szindore — where your passion and creativity become part of a captivating story.

About Szindore

At Szindore, we believe that our people are the true essence behind every enchanting fragrance we create. We nurture a culture that blends creativity, collaboration, and continuous growth — making it the perfect place for young, talented, and driven individuals to thrive.

<ins>Innovative Spirit</ins>
We value fresh ideas and encourage our team to think outside the box. Whether you’re a perfumer, marketer, administer, or designer, your unique perspective matters. We love turning bold ideas into beautiful reality.
<ins>Teamwork &amp; Support</ins>
At Szindore, everyone’s voice is heard. We foster an open, supportive environment where collaboration comes naturally and successes are celebrated together. We believe in growing as a team, not just as individuals.
<ins>Learning &amp; Growth</ins>
We invest in our people. From hands-on training to exploring new trends in perfumery and beyond, we ensure you have the tools and opportunities to build your skills and advance your career.
<ins>Diverse &amp; Dynamic</ins>
Our inspirations come from around the world — and so do our ideas. We welcome diversity and value different backgrounds and talents, knowing this is what keeps our brand vibrant and our products timeless
<ins>Fun &amp; Passionate</ins>
Work should never feel dull. At Szindore, we infuse passion and excitement into everything we do, creating a workplace where creativity blossoms and every day feels rewarding.
If you’re ready to explore your potential, make your mark, and be part of a Malaysian brand with global ambition — Szindore is the place for you
Come create magic with us.

Szindore Company Culture

<ins>Job Overview:</ins>
Szindore is seeking a dedicated and tech-savvy Customer Service Representative (E-commerce) to manage customer inquiries, solve problems, and ensure a luxury buying experience across Shopee, TikTok Shop, and other social media platforms. This role involves real- time engagement with online shoppers, proactive issue resolution, and supporting post purchase satisfaction to increase repeat buyers and positive reviews.
<ins>Key Responsibilities:</ins>
<ul>
<li>Handle customer inquiries, order-related issues, and product concerns via chat, DM, email, Shopee, and TikTok comment sections.</li>
<li>Ensure high levels of customer satisfaction by providing timely, polite, and solution-oriented responses.</li>
<li>Monitor and reply to product reviews, customer feedback, and seller ratings, maintaining a positive brand image.</li>
<li>Coordinate with the fulfilment and logistics teams to resolve shipping, refund, or return issues.&nbsp;</li>
<li>Use customer insights to report recurring issues and propose process improvement.</li>
<li>Update FAQs, auto-replies, and template responses based on trending questions or campaign changes.</li>
<li>Ensure all communication reflects Szindore’s premium and empowering brand tone.&nbsp;</li>
</ul>

This job is about helping customers have a great online shopping experience! You might like this job because you’ll solve problems, chat with people on platforms like Shopee and TikTok, and enjoy a dynamic, friendly environment.

Problem Solving

Effective Communication

Verbal Communication Skills

Time Management

Empathy

Conflict Resolution

Product Knowledge

Job Overview:
Szindore is seeking a dedicated and tech-savvy Customer Service Representative (E-commerce) to manage customer inquiries, solve problems, and ensure a luxury buying experience across Shopee, TikTok Shop, and other social media platforms. This role involves real- time engagement with online shoppers, proactive issue resolution, and supporting post purchase satisfaction to increase repeat buyers and positive reviews.
Key Responsibilities:



-Handle customer inquiries, order-rel...

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Company Profile

Szindore