Job Description

Join our dynamic team as an Admin Executive, where you’ll manage day-to-day administrative tasks, support TikTok and Shopee live account operations, oversee vending machine performance, and coordinate content activities. This role offers a mix of data reporting, operational support, and creative coordination, ideal for someone who’s organized, analytical, and eager to grow in a fast-paced, innovative environment. 

Job Description: Junior Admin Executive

1. Data Entry & Reporting

• Accurately key in data for all live accounts, including 4 TikTok accounts and 2 Shopee accounts, ensuring data integrity and confidentiality.
• Prepare, analyze, and submit daily, weekly, and monthly reports related to live account performance.
• Track and monitor live host schedules, live gaps, and revenue performance to ensure achievement of business targets.
• Develop and maintain reporting templates, dashboards, and performance trackers to support management decision-making.
• Provide insights and recommendations based on data trends.

2. Vending Machine Operations

• Monitor, track, and analyze vending machine sales and usage trends.
• Generate and present performance reports with recommendations for improvements.
• Oversee restocking schedules, inventory levels, and vendor coordination to ensure optimal product availability.
• Handle escalated customer support inquiries and coordinate resolutions effectively.
• Manage pricing updates and ensure proper display and marketing on vending machines.
• Liaise with suppliers for stock planning, cost negotiations, and promotional initiatives.

3. Content Coordination

• Collaborate with the content creation team to strategize and align content with vending machine branding and marketing initiatives.
• Coordinate schedules, approvals, and logistics for content shooting at vending machine locations.
• Ensure compliance with brand guidelines, timelines, and budget allocations for content projects.
• Assist in monitoring content effectiveness and provide feedback for improvement.

4. Administrative & Office Support

• Manage day-to-day administrative functions including documentation, filing, and correspondence.
• Maintain accurate records, contracts, and SOPs for vending machine and live account operations.
• Support HR and management with coordination of meetings, reports, and internal communications.
• Assist in budget tracking, petty cash management, and vendor invoices related to vending machine, live accounts, and content operations.

5. Coordination & Stakeholder Management

• Act as the liaison between internal teams, vendors, and external stakeholders.
• Ensure smooth communication flow and timely delivery of projects.
• Participate in meetings, prepare minutes, and follow up on action items.
• Contribute to process improvement initiatives and provide administrative recommendations to management.

6. Compliance & Quality Control

• Ensure adherence to company policies, procedures, and compliance standards.
• Support quality checks on vending machine operations, live account performance, and content execution.
• Assist in audits and compliance reporting as required.

Job Requirements

 Job Requirements

• Bachelor’s Degree in Business Administration, Management, Marketing, or any related field.
• Experience in administrative, operations, or coordination roles (experience in retail, e-commerce, or media operations is an advantage).
• Fresh graduate are welcomed.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.
• Familiar with TikTok Shop, Shopee Seller Centre, or other e-commerce platforms.
• Strong understanding of data entry, reporting, and performance tracking.
• Able to coordinate between multiple departments and handle multitasking in a fast-paced environment.
• Strong communication (verbal & written) and interpersonal skills.
• Good command of English and Bahasa Malaysia.
• Analytical mindset with strong attention to detail and accuracy.
• Able to work independently with minimal supervision, while maintaining teamwork spirit.
• Willing to travel or be on-site (for vending machine operations or content shooting) when required.
   

Skills