Business Intelligence & Data Analyst

Taylor's College
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This job is for a Business Intelligence & Data Analyst who loves working with data to spot trends and improve decision-making. You might like this job because it offers a chance to collaborate with teams and shape strategic insights through analysis.

Undisclosed

Lakeside (8004), Selangor (2014), MY, Kuala Lumpur

Full-Time

Job Description

We are seeking a Data Analyst with a strong analytical foundation and a problem-solving mindset, who thrives in working with data to generate actionable insights. In this role, you will apply your analytical expertise to ensure data accuracy integrity, and quality across multiple sources.

 

You will collaborate closely with academic and business stakeholders to understand key performance indicators and strategic objectives, translating these requirements into effective dashboards, reports, and analytical deliverables. Your insights will support the monitoring of performance metrics, identification of trends and development of forecasts to enable informed, data-driven decision-making.

 

KEY RESULT AREAS / RESPONSIBILITIES                                        

Develop data analytics pipelines to enhance Taylor’s business intelligence reach and capabilities
  • Mine and amalgamate primary and secondary data sources to bridge understanding of industry and business dynamics.
  • Build, integrate and maintain scalable data analytics pipelines that ensure accuracy and completeness of data for analysis.
  • Work closely with BI Analysts to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
  • Conduct thorough analysis to investigate data anomalies and communicate the root causes to stakeholders.
  • Perform effective data wrangling to develop core datasets, that helps the team move towards self-sufficiency that can further optimize business outcomes.
  • Perform exploratory analysis using structured and unstructured data from multiple sources to extract behavioral patterns and identify opportunities for growth.
  • Effectively prioritize and support important ad-hoc queries and data validation needed by business stakeholders.
  • Maintain knowledge of existing and new metrics as needed for analytics by diligently create and update the technical documentations.

Conduct end-to-end analysis
  • Continuous collaboration with academic and business stakeholders (i.e marketing and student recruitment team) to understand the key business metrics and translate them into reporting specifications.
  • Design and maintain the appropriate reporting interfaces and deliverables i.e spreadsheets, dashboards, automated emails etc
  • Actively monitor academic and recruitment key metrics and progress, highlighting potential opportunities, risks, and implications.
  • Apply statistics methodologies to measure the effectiveness of marketing campaigns and every touchpoint in the sales pipelines that could be helpful for the diagnosis and predictive analysis.
  • Present actionable insights and propose recommendations through data visualization and storytelling for academic and sales initiatives.

 

JOB SPECIFICATIONS

Minimum Qualifications

Degree in mathematics, statistics, information systems, computer science, data science or other quantitative fields of study. Minimum three (3) years of work experience that directly relates to this job specification.

 

Related Experience

  • At least three (3) years of relevant analytical experience, ideally with exposures to Sales/Marketing/Financial Analysis/Research.
  • Experience in CRM platform like Salesforce is required.

 

Competencies (Knowledge, Skills, and Abilities)

Technical & Functional Skills: -

  1. Knowledge in one of more analytics-oriented programming languages such as Python, R and/or MATLAB will be an advantage.
  2. Experience with navigating relational databases or data warehouse.
  3. Ability to access a relational database using SQL with fluent ability to understand, write and modify SQL query.
  4. Ability to leverage on Power BI as a data visualization tool to create reports and dashboards will be highly advantageous.
  5. Adept at problem solving using both textbook methods and novel viewpoints.
  6. Familiarity with core analytics concepts such as conversion, segmentation, retention, propensity, funnel analysis.

 

Professional-related

  1. Knowledge and skills in CRM tools
  2. Sales tracking and analyses.
  3. Knowledge of market research, consumer insights and competitive analysis.
  4. Knowledge and skills in computer software. E.g. Microsoft software applications.
  5. Proficient in English, Bahasa Malaysia and/ or Mandarin.

Foundational Competencies

  1. Strong AMP
    1. Attitude - Value driven & good work ethics.
    2. Motivation - Highly self-motivated in achieving results.
    3. Passion – Passion for performance
  2. Data Driven and analytical in planning and decision making.
  3. Detail oriented and methodical.
  4. Project Management capabilities and able to plan, disseminate and monitor effectively to ensure success of project.
  5. Excellent presentation and communication skills.
  6. Team Player. Experience in working across levels in broad and complex organizations and believes in achieving results through collaboration.
  7. Ability and appetite to work in a fast-paced environment.
  8. Extremely motivated to continue learning and growing.

Job Requirements

Company Benefits

Flexible Work Arrangements

Taylor's promotes a flexible work environment to help employees balance their professional and personal commitments.

Professional Development

The institution provides support for personal and career advancement, including opportunities for further studies and career progression.

Educational Benefits

Staff members benefit from education fee discounts and interest-free education loans, supporting their continuous learning and development.

Competitive Remuneration Package

Employees receive competitive salaries and benefits, including medical, optical, and dental coverage.

Conducive Working Environment

The college fosters a supportive and collaborative atmosphere, contributing to a pleasant work experience.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Data Science & Analytics

Key Account / Relationship Management

Pre-Sales / IT Business Analyst / Business Intelligence

Company Profile

Taylor's College-logo-image

Taylor's College

At Taylor's College, meeting students' expectations and needs has always been our top priority ever since our inception in 1969. Students can expect the best at Taylor's College in terms of star lecturers, quality classroom pedagogy, state-of-the-art facilities and awesome student experience. Overall, our contribution to the world of education globally has earned us many awards and accolades, inspiring us to carry...
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