Job Description

This individual is to support the Manager in the smooth and efficient daily operation of the Student Finance Department, particularly in the Student Finance Unit with respect to all administrative functions related to student e-invoice and managing of debts, and planning and provision of administrative services to support core academic functions of the university. He/she is to support the Manager in the aspect of student finance related functions as well.

KEY RESULT AREAS / RESPONSIBILITIES
1. To assist the Manager in handling programme fee setup in Student Management Systems, generating student e-invoice by identifying the total overpayment student in CMS, verifying accuracy and correctness, converting overpayment to offset to new invoice issued and student will receive net outstanding in their e-invoice.
2. To upload student e-invoice from CMS to student's portal for all active student and student with subject registered.
3. To handle reminders to students with outstanding fee payment; issuing final reminder, notice of termination; and barring of student portal.
4. To handle Bulk Clearance Process for Completed Module, Graduated, Withdrawn Pre- commencement & Terminated status.
5. To support Campus CentraI by providing Fee Refund/Fee Transfer information for student application pertaining deferment of semester, deferment of intake, withdrawn and transfer out.
6. To perform Student Termination (Fee Related) status update in CMS Systems & issuing termination letter via email.
7. To perform UAT in Test Environment anytime upon request after Change of Request is approved.
8. Maintain good relations, and effective and timely communication with stakeholders.
9. Undertake any other duties that may be assigned from time to time.

JOB SPECIFICATIONS
MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION
Preferably bachelor’s degree in accounting/finance/business with substantial years of experience in higher education student finance operations/accounts receivable

RELATED EXPERIENCE
Preferably at least 3 years of working experience, preferably in an educational institution on operational transactional processing for finance involving student billing, debt handling and accounts.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)
• Sound knowledge of Microsoft Office
• Knowledge of educational institution policies and procedures is an advantage
• Good accounting knowledge and data processing
• Ability to handle stressful situations and strictly adhere to deadline
• Ability to perform cashier duties accurately along with evidence of honesty, integrity and confidentiality
• Ability to perform various assignments at the same time
• Possess a good command of English and Bahasa Malaysia
• Good interpersonal skills with ability to communicate effectively with customers, possess excellent customer experience

COMPETENCIES (BEHAVIOURAL)
• Dynamic with initiative
• Self-starter and self-motivated
• Positive working attitude
• Awesome teamwork
• Discipline

Job Requirements