The Library Assistant in the Lending Services Unit will provide services lending staff and students of the Library. It is part of a team that ensures library materials are made available to users and delivered in a timely manner.

AREAS OF RESPONSIBILITIES

Provide loans/reserve/multimedia services to students and staff
•    Provide loans and reserve multimedia collection service, including dealing with loan/reserve enquiries
•    Perform counter and charging duties at the Lending Services Counter (offline charging and discharging)
•    Educate and assist users to familiarise themselves with the Self Loan Machine and Book Drop (Book Returns)
•    Prepare items to be placed on Reserve
•    Ensure Reserve and Multimedia Collection are tidy and neat
•    Prepare Lending services activity reports and maintain statistics as required
•    Ensure Library rules and regulations are properly adhered to by Library users
•    Ensure safe and conducive atmosphere in the Library

Assist with the accessibility and maintenance of Library collections
•    Undertake re-shelving of Library materials and maintain bookshelves in good operating order by conducting regular shelf-reading
•    Undertake the updating of catalogue holdings information for materials removed from the collection, unwanted or lost
•    Identify damaged and worn reading material for replacement, weeding or binding and serials binding
•    Monitor return items at the Book Drop Bin to identify inactive items and to change the status accordingly
•    Maintain the quality and durability of Multimedia Collection

Assist with administrative duties
•    Ensure lost and found items are properly maintained.
•    Process, acknowledge and display appropriate gift items
•    Ensure updated library brochures are displayed properly
•    Ensure library notices and information displayed are updated timely
•    Assist with lending services related to administrative duties
 

Assist with acquisition and cataloguing processes
•    Assist with processing and performing quality check on new library materials
•    Assist with cataloguing of new library materials

Assist with campus events
•    Assist in preparation of brochures for Open Day/ Orientation Day
•    Assist with tour of library for new students during Open Day / Orientation Day

Other Duties
•    Participate in meetings and discussion within Library and departments in Taylor’s
•    Contribute suggestions for improvements to work progress
•    Contribute ideas to the future directions and strategies of the Library through participation in discussion and workshops
•    Undertaking shift work (night duty, Saturday, Sunday, public holidays and) as and when required

KEY COMPETENCIES(KNOWLEDGE, SKILLS & ABILITIES)
•    Knowledge in international cataloguing and classification standards (e.g. AAC2R, DDC, LC Subject Headings, MARC21)
•    Knowledge in using Library system
•    IT Skills : Microsoft Office software (MS Word and MS Excel, MS Access and MS PowerPoint)
•    Demonstrated ability to work in a team environment to effect change
•    Sound Organisational and time management skills
•    Well-developed communication and interpersonal skills, together with a capacity to deliver a quality client service
•    Proven capacity to effectively liaise and negotiate with a range of users

COMPENTENCIES (BEHAVIOURAL)
•    Library technical skills
•    Communication skills
•    Managing relationships
•    Planning & organising skills
•    Problem solving skills
•    Results and achievement focus
 

JOB SPECIFICATIONS

Minimum Qualification
STPM/Diploma/University degree in related disciplines and recognized in librarianship with experience in providing either loans, cataloguing, acquisitions or serials acquisition in the University Library.

Related Experience
Minimum one (1) year of working with good knowledge and some experience with Lending Services, preferably within an academic library.