Manager - Registry and Quality Assurance

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This job is a Manager who oversees compliance and legal matters in the education sector. You might like this job because it involves liaising with government authorities, developing compliance approaches, and managing stakeholder relations. The role requires an educational background, leadership experience, and strong interpersonal skills.

Undisclosed

Lakeside (8004), Selangor (2014), MY, Kuala Lumpur

Job Description

JOB PURPOSE


The Manager is to assist the Registrar and support in the management and operations of Policy and Governance matters in fulfilling its roles and objectives on compliance, assurance and technical enhancements related to relevant laws on Higher Education. The Manager provides advice, guidance to monitor that legal obligations, policies, licenses, and entry requirements are met across all areas of the University and College according to Acts which are operationalised, and entry requirements approved to support admission cases and operations of the university and college.


AREAS OF RESPONSIBILITIES


• Liaise with the relevant government authorities: Ministry of Higher Education, Malaysian Qualifications Agency, National Accreditation Board, State Education Department, and other related departments as and when assigned.
• Prepare correspondence with government authorities, universities, institutions, or bodies as and when assigned.
• Provide information and prepare documents on matters under the purview of the Registry and Quality Assurance (RQA) Department.
• Communicate the requirements and actions needed to the relevant stakeholders as and when assigned.
• Develop, implement, and maintain legal compliance approach for each applicable compliance obligation.
• Identify and classify changes to legislation that impacts the University and College.
• Assess and interpret the requirements from the Acts.
• Monitor the validity date of Memorandum of Understanding / Memorandum of Agreement or any other academic contracts made with partner universities / institutions and to advise the concerned parties as and when the need arises for renewal processes.
• Monitor and maintain the Risk Register for legal compliance on the requirements of the statutory acts imposed by the Ministry of Higher Education, Malaysian Qualifications Agency National Accreditation Board, Professional Bodies, and other statutory bodies.
• Establish contacts and maintain rapport and relationships with tertiary institutions and relevant bodies or associations as and when assigned.
• Develop policies and practices for entry requirements management, monitor developments in technology and maintain technological systems to support entry
requirements management and record keeping functions for Regulatory and Governance Department.
• Project manage and direct the activities of the Registry and Quality Assurance (RQA) Department to ensure security and integrity of the institutional license and programme approvals.
• Review and monitor applicable Registry policies in relation to the Ministry of Higher Education, Malaysian Qualifications Agency National Accreditation Board, Professional Bodies, and other statutory bodies policies.
• Support the proposals for the Honorary Awards to Senate and Council for Convocation.
• Ensure that academic certificates comply with the requirements of the institution and the Malaysian Qualifications Agency.
• Provide relevant input and feedback on developmental needs of staff.
• Other responsibilities that may be assigned to you from time to time.


MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION


Educated to degree level or equivalent in a relevant discipline. Relevant postgraduate/ professional qualification is preferred.
Good level of competency in written and spoken English and Bahasa


RELATED EXPERIENCE
Preferably at least 5 years of working experience in education or related industry, with good track record in leadership and managing improvement initiatives.
Minimum of three years’ experience of leadership/management in general management environment.
Expert knowledge, interpretation and application of Malaysian Higher Education and related law.
Experience of policy development to comply with legislation and meet business needs. Experience of managing change.
Experience of working closely with different stakeholders across all levels of the organisation including senior-level leadership.
Experience of providing excellent stakeholder service.

:COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)


Knowledge of statutory, regulatory, higher education entry requirements, managing policy and processes
Knowledge in project management and people management Competent with Microsoft Office Programme
Knowledge on best practices of industry Knowledge on research methods
Strong leadership and managerial skills
Strong interpersonal skills, diplomatic, and professional Works well in a high performing team environment.
Process oriented, ability to trouble shoot and employ problem-solving skills. Proactive, strategic, and detail-oriented
Committed to quality, efficiency, and effectiveness. Results and outcome based.
Creative and future driven
Risk oriented and resolved conflicts constructively.


The company reserves the rights to amend or include additional details towards your job description at any point of time in any form of communication.


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