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This job is for a Client Success Manager who excels in client engagement and technical expertise. You might like this job because it offers opportunities to build strong client relationships, stay ahead in industry trends, and mentor others.
Job Description
About the role
Calling all client-focused tech enthusiasts! We're on the hunt for a dynamic Client Success Manager with a proven track record to join our elite team. If you thrive on client engagement, possess a deep understanding of the technical landscape, and excel at building robust client relationships, we want you. This is your opportunity to elevate your career and drive client success through your technical expertise and strategic acumen.
Responsibilities
- Client Collaboration: Engage closely with clients to comprehend their business needs, ensuring our solutions align with their objectives.
- Technical Expertise: Utilize your extensive technical knowledge to provide exceptional support and insights, ensuring clients leverage our solutions to their full potential.
- Proactive Support: Anticipate client needs by staying ahead of industry trends and proactively addressing potential challenges.
- Relationship Building: Foster long-term relationships with clients, becoming their trusted advisor and advocate within TECH3.
- Continuous Improvement: Pursue ongoing learning and professional development to remain at the forefront of technological advancements.
- Mentorship: Support and mentor junior team members, sharing your expertise to enhance the overall team's capabilities.
Job Requirements
Candidate requirements
- Experienced Professional: Bachelor's degree in Computer Science, Information Technology, or a related field. Your real-world experience (3+ years) as a Client Success Manager, Technical Account Manager, Client Solutions Architect, or similar role is your greatest asset.
- Communication Maestro: Exceptional communication skills that allow you to convey intricate technical concepts to a diverse audience, from tech aficionados to business leaders.
- Problem Solver: A strategic thinker with the ability to architect solutions that seamlessly integrate technology with business goals.
- Collaborative Leader: You excel in collaborative environments, leading with a mentor's heart and working effectively with cross-functional teams.
- Time Management Guru: Your project management skills ensure tasks are completed efficiently, meeting deadlines and exceeding expectations.
- Certified Pro: Certifications in relevant technologies (e.g., VMware, Microsoft, AWS, Google Cloud Platform, HPE, Dell, Cisco, Veeam, Veritas, Commvault) are a plus, showcasing your commitment to continuous learning.
Join Us!
Unlock an opportunity to work with industry trailblazers, offering competitive compensation, professional growth avenues, and an environment that sparks innovation. If you're ready to guide our clients towards technology-driven success and make your mark as a key player in our journey, we want to hear from you.
Apply now and let your experience orchestrate a symphony of innovation and impact.
Skills
Company Benefits
Leader's & Mentor's Support
Seek help, receive feedback, set up goals & develop your skills.
Career Development
Job training and continuing education help to fuel employee career growth.
Health and Wellness
Sick leave, out-patient care and in-patient care are covered for all members of TECH3
Work with Industry Leaders
Partner with top companies across the IT landscape
Collaborative Culture
Work alongside a team of passionate, friendly and curious technologists.
5-Day Week
We are a 5-day week company. Mondays - Fridays.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
4 - 7 Years of Experience
Career Level
Manager / Team Lead
Company Profile
TECH3 Solutions Sdn Bhd
Fueled by Curiosity, Driven by Growth
We were founded in 2002 by visionary technologists who saw technology as the key to overcoming business challenges. We pioneered Hybrid IT solutions, combining the robustness of on-premise infrastructure with the flexibility of the cloud.
We Help Businesses Thrive
As a team of curious learners, we constantly push boundaries and embrace new technologies. This relentless pursuit of knowledge allows us to transform IT into a business enabler, helping our clients leverage technology to achieve growth, improve products, and unlock new opportunities.
Architects of Growth
We partner with IT leaders who share our belief in technology's transformative power. Together, we become the growth catalyst for our clients, keeping all of us leading and relevant.
Become a Catalyst for Growth. Shape the Future of Technology at TECH3