Receive annual salary adjustments and performance-based bonuses as recognition for your contributions and achievements.

Yearly Increment & Performance Bonus

An annual company trip to relax, recharge, and build stronger bonds with your colleagues outside the workplace.

Company Trip

Engage in fun and meaningful activities that strengthen teamwork, collaboration, and workplace relationships.

Team Bonding

Enjoy flexible working hours that promote a healthy work-life balance.

Flexible Working Environment (Flexible Working Hours/Work-Life Balance)

Convenient office location within walking distance of public transport for easy commuting.

Nearby Public Transportation (Walking Distance)

Enjoy a relaxed dress code with the flexibility to wear casual attire at work.

Casual Wear

TechDevs

We TECHDEVS is an IT software company that specializes in comprehensive services including Software Development, Web Development, System Integration, Customization, and Mobile Application Development across Malaysia, Singapore, Vietnam and Philippines.
We are committed to help businesses streamline processes and acheive operational efficiency through intelligent, customized software solutions, while creating a collaborative environment that encourages both teamwork and healthy work-life balance.

About Us

Mission
Deliver high-quality software development, integration, and IT support services that meet the evolving needs of our clients.
Vision
To be a leading provider of innovative software solutions that empower businesses to streamline their operations and achieve sustainable growth.

Mission and Vision

About this role 
As a Software Support, your main responsibility will be to provide technical support and assistance for software customization, implementation, and custom module-related tasks, ensuring seamless system functionality. You will be working closely with clients, ensuring smooth system functionality and user satisfaction. 

Key Responsibilities&nbsp;
<ul>
<li>Monitor, diagnose, server troubleshooting, setup and installation. </li>
<li>Identifying fixes for reported issues by business team/users in production. </li>
<li>Providing technical support solutions via remote-access systems and/or on-site (whenever required) that meet the needs of the user. </li>
<li>Collaborate with Project Manager, and developer team/cross-functional team to escalate and resolve critical issues in a timely manner based on severities. </li>
<li>Understand support standard protocol to manage customer expectations (considering quality, reliability, performance and security). </li>
<li>Prepare report and provide following tasks summary upon request from superior. </li>
</ul>
&nbsp;
Benefits and Perks&nbsp;
<ul>
<li>Flexible Working Environment (Flexible Working Hours / Work-Life Balance) </li>
<li>Yearly Increment and Performance Bonus </li>
<li>Nearby Public Transportation (Walking Distance) </li>
<li>Company Activities (Team Building &amp; Company Trip)</li>
<li>Medical Allowance </li>
<li>EPF, SOCSO, EIS </li>
<li>Annual Leave </li>
<li>Sick Leave </li>
<li>Casual Wear</li>
</ul>

This job is a Software Support role where you&#x27;ll help clients fix and customize software. You might like this job because it offers flexible hours, opportunities for team activities, and a good work-life balance while solving tech challenges!

.NET Framework

Microsoft SQL Servers

JavaScript (Programming Language)

CSS Frameworks

HyperText Markup Language (HTML)

Vue.js (Javascript Library)

Blazor

Mandarin Chinese

English Language

Malay Language

About this role 
As a Software Support, your main responsibility will be to provide technical support and assistance for software customization, implementation, and custom module-related tasks, ensuring seamless system functionality. You will be working closely with clients, ensuring smooth system functionality and user satisfaction. 

Key Responsibilities 



-Monitor, diagnose, server troubleshooting, setup and installation. 


-Identifying fixes for reported issues by business team/use...

Software Support

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