Job Description

Ready to grow in hospitality? Welcome to working with us at TENSEVEN HITOYOSHI SDN BHD, where we bring thoughtful food and warm service to our community.

As an Assistant Restaurant Manager / Service Leader you'll build a dependable front-of-house operation, create consistent guest experiences, and help scale our service standards across shifts.

Your Growth & Impact

• Expand your leadership by running shifts and mentoring junior staff, preparing you for full restaurant management roles.
• Build practical hospitality skills through hands-on service, inventory, and cost management in a busy environment.
• Strengthen your sales sense by leading upselling and guest experience improvements that increase revenue.

Job Requirements

Responsibilities

Operations & Service

• Oversee daily floor operations and ensure smooth guest flow, including opening and closing shift tasks.
• Maintain quality control and consistent service standards, and ensure food safety and hygiene are followed.
• Manage inventory control and collaborate on stock orders to support cost reduction goals.

People & Leadership

• Lead and coach the service team across shifts, focusing on team building and motivation.
• Create clear shift schedules and provide on-the-job training to improve performance and consistency.

Sales & Financial

• Drive upselling and guest engagement to improve average spend per cover.
• Monitor costs and support initiatives that reduce waste and improve profitability.

Requirements

Qualifications & Experience

• Approximately 2 years of hands-on experience in restaurant or hospitality roles, ideally in a supervisory position.
• Proven experience handling shifts, basic cash handling, and coordinating with kitchen and suppliers.

Hard Skills & Knowledge

• Team Leadership, Team Building, Team Motivation, and Self-Motivation demonstrated in previous roles.
• Practical skills in Upselling, Inventory Control, Quality Control, Cost Reduction, and general Hospitality operations.
• Familiarity with POS systems and basic stock management is preferred.

Soft Skills & Qualities

• Clear communication, guest-focused attitude, and a calm approach when the service is busy.
• Problem solving, adaptability, and a positive mindset to support the team and daily operations.

Skills