Job Description

Want to lead a restaurant that guests recommend to friends? Start working with us at TENSEVEN HITOYOSHI SDN BHD, where we focus on reliable service, quality food, and serving our local community.

You will build the systems and team that make daily service smooth and scalable. This role is about designing effective shifts, training staff, and shaping a consistent guest experience.

Your Growth & Impact

• Elevate your leadership by managing a full service team and shaping training that prepares you for multi-site roles.
• Build practical operations skills by owning cost control, inventory, and supplier relationships.
• Expand your customer management experience by improving guest satisfaction and repeat business.

Job Requirements

Responsibilities

Operations & Service

• Oversee daily service flow to ensure timely, clean, and consistent guest experiences.
• Maintain quality control and cleanliness across dining and kitchen areas.

People & Culture

• Lead hiring, training, scheduling, and coaching to build a reliable front of house and back of house team.
• Manage staff performance and resolve issues to keep morale and service steady.

Sales & Financials

• Manage sales targets, cash handling, and daily financial records to meet revenue goals.
• Control costs through inventory oversight, portion control, and supplier negotiations.

Requirements

Qualifications & Experience

• Minimum 5 years experience in restaurant or food and beverage management, with hands-on shift leadership.
• Tertiary qualification in hospitality or business is a plus but not required.

Hard Skills & Knowledge

• Proven skills in cost control, inventory management, and basic P&L awareness.
• Experience in quality control, cleanliness standards, and sales management.

Soft Skills & Qualities

• Strong people leadership with an emphasis on team building and practical coaching.
• Clear communication, problem solving, and a calm approach under service pressure.

Skills