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Department Manager (Fresh)

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This job is about managing the fresh department in a store, helping with sales, inventory, and supplier relations. You might like this job because it offers hands-on experience in team management and product promotions while improving customer satisfaction.

Undisclosed

Petaling Jaya, Selangor

Job Description

Role Purpose

  • Responsible to assist Store Manager for managing the department operations, with core focus on merchandising and operation of the store, including Customer and Supplier relations, as well as the sales performance of the department. 
  • Additionally, the incumbent also will be assisting Store Manager in managing inventory management & accuracy, shrinkage control, safety & hygiene compliance, learning & development and other related business matters. 

Main Accountabilities

  • To research, review and evaluate existing and new lines of products/brands in order to meet department needs.
  • Involve in sourcing, negotiating and decision making to select the appropriate vendors/suppliers based on price offered, quality of products, distribution costs and other factors.
  • To maintain good relationship with existing vendors/supplier and work closely with them to develop best promotions in order to boost sales in retail outlets hence achieve profit target set by the Company.
  • To communicate and work closely with Division Heads, Store Managers, Area Manager and other related parties during planning and purchasing process with existing and/or new vendors/suppliers on existing and/or new range of products.
  • To recognize and analyse consumer buying trends and future patterns.
  • To review level of current inventory and replenish accordingly.
  • To monitor daily sales and initiate promotional activities in order to maximise sales and GP
  • To initiate Best Practice of stock management in order to minimize out of stock (OOS), stock loss and ensure availability of stock at all time.
  • To ensure fast-moving goods are replenished within reasonable time frame while slow moving items are replenish-able on time.          
  • To maintain and control appropriate flow of stocks including to ensure good quality of products received in a timely manner.
  • To maintain and control all display products are available and in excellent quality (including expiry). 
  • To maintain and control department cleanliness and always displays price tag at the correct products.
  • To manage and train staffs as necessary especially in fruits & vegetables and displaying items.
  • To have knowledge in fruits & vegetables hence able to make recommendations to customers to boost sales.
  • To perform any other ad-hoc tasks as assigned by Management from time to time.

General

  • To adhere and enforce all Company’s policies and procedures.
  • Undertake/participate in any ad hoc projects or other relevant duties as assigned from time to time. 


Job Requirements

Knowledge, Skills and Experience

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required skill(s): Negotiation Skills, Buying Knowledge, Retail Merchandising, MS Office.
  • Required language(s): Bahasa Malaysia, English
  • At least 4-5 year(s) of relevant working experience in the supermarket retail with knowledge in premium items/goods is required for this position.
  • Preferably Senior Executives specializing in Buying/Merchandising or equivalent.
  • Possess excellent communication and negotiation skills, good problem-solving skills & able to make realistic decisions and customer-focused with strong market awareness.
  • Able to work beyond normal working hours if required, under pressure with tight deadlines and meeting targets given.
  • Result oriented, self-motivated, good team player and go-getter attitude.
  • High integrity, passionate, strong analytical and meticulous.
  • Must have own transport and able to travel as when required.


Skills

Team Leadership
Communication
Customer Service
Time Management
Sales Planning
Retail Operations

Company Benefits

EPF & SOCSO Contribution

EPF and SOCSO contributions in accordance with applicable regulations to support employees’ retirement savings and social security protection.

Yearly Increment

Eligible employees may receive an annual salary increment in accordance with company policy.

Performance Bonus

Employees may be eligible for a performance-based bonus, subject to individual performance and company results, in accordance with company policy.

Medical & Insurance Benefits

Employees are entitled to medical and insurance benefits in accordance with company policy, providing coverage for healthcare and related needs.

Leave Benefits

Employees are entitled to leave benefits in accordance with company policy and applicable labor regulations.

Training

We provide continuous training programs designed to develop our staff’s skills, enhance performance, and support long-term career growth.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Manager / Team Lead

Job Specialisation


Company Profile

TFP Retail Sdn Bhd-logo-image

TFP Retail Sdn Bhd

Established in 2017, but with a heritage that goes back to 1997, The Food Purveyor currently operates five supermarket brands: Village Grocer, Ben’s Independent Grocer (B.I.G.), BSC Fine Foods, Leisure Grocer, Pasaraya OTK and an e-commerce platform “Bites Shop”. The Food Purveyor also established its own membership loyalty program “Bites” that offers their customer with 1 point reward for every RM2 spent. Each brand...