EPF and SOCSO contributions in accordance with applicable regulations to support employees’ retirement savings and social security protection.

EPF & SOCSO Contribution

Eligible employees may receive an annual salary increment in accordance with company policy.

Yearly Increment

Employees may be eligible for a performance-based bonus, subject to individual performance and company results, in accordance with company policy.

Performance Bonus

Employees are entitled to medical and insurance benefits in accordance with company policy, providing coverage for healthcare and related needs.

Medical & Insurance Benefits

Employees are entitled to leave benefits in accordance with company policy and applicable labor regulations.

Leave Benefits

We provide continuous training programs designed to develop our staff’s skills, enhance performance, and support long-term career growth.

Training

TFP Retail Sdn Bhd

Established in 2017, but with a heritage that goes back to 1997, The Food Purveyor currently operates five supermarket brands: Village Grocer, Ben’s Independent Grocer (B.I.G.), BSC Fine Foods, Leisure Grocer, Pasaraya OTK and an e-commerce platform “Bites Shop”. The Food Purveyor also established its own membership loyalty program “Bites” that offers their customer with 1 point reward for every RM2 spent. Each brand provides distinct grocery offerings, appealing to different segments of Malaysia’s customer demographic. As the name suggests, The Food Purveyor aims to be the leading name in offering a wide range of grocery and food products ranging from fresh produce and popular brands to rare-to-find delicacies. The company takes pride in curating and selecting the best food products sourced from worldwide for its customers to enjoy. Currently, The Food Purveyor manages over 45 stores covering Penang, Klang Valley and Johor Bahru. &nbsp;

For more information, please visit us at:
TFP www.thefoodpurveyor.com
VG www.villagegrocer.com.my
B.I.G. www.big.com.my&nbsp;
BSC www.bscfinefoods.com
TFM www.thefoodmerchant.com.my

Most importantly, come and visit us at our outlets!&nbsp;

ABOUT US

The Food Purveyor is committed to supporting environmental sustainability, social responsibility and effective corporate governance in all that we do. We take these responsibilities seriously and our commitment exhibits through how we conduct our business whilst giving back to the community and environment we operate in.&nbsp;
<ins>Environmental Initiatives</ins> Since 2021, our stores have ceased providing single-use plastic carrier bags to customers. As part of our mission to eliminate single-use plastic bags, we have raised awareness about the environmental impact of improperly disposed plastic bags through visuals and a campaign that rewards customers with Bites points each time they refuse a plastic carrier bag during their shopping trips. Through this initiative, TFP has prevented millions of single-use bags from entering society and the environment annually.
We have collaborated with an educational children’s book author to raise awareness about endangered Asian animal species and to cultivate nature loving children and instill in them universal values such as kindness and respecting nature and animals.
<ins>Community Engagement</ins> As an integral part of the community, we strive to contribute, and support underserved and vulnerable communities through various programs. We work closely with Air Selangor and Yayasan Food Bank in the ‘Box of Hope’ program, where in addition to collecting food donations from food cages, we also donate food boxes whenever possible during food distribution activities and participate in many other activities.
Through our loyalty program Bites, we have opened channels that allow members to donate their points directly to organizations supporting causes they wish to contribute to. These donation channels support initiatives such as providing school lunch meals for underprivileged children, supporting training centers for children with disabilities, providing meals for stray animals, funding dialysis treatments, chemotherapy sessions, stroke recovery therapy, or treatments for underprivileged patients.
<ins>Responsible Sourcing</ins> As a retailer committed to sustainability initiatives, we play a crucial role in serving our community by providing accessible and affordable options to meet their daily nutritional needs. We will continue offering a diverse range of choices to fulfill our customers’ requirements while introducing new sustainable options as part of our mission. For instance, we collaborate closely with suppliers to promote ethical sourcing practices within our supply chain, exemplified by our aspiration to achieve a 100% cage-free egg assortment by 2035.
While we envision a future of a 100% sustainable and environmentally-friendly supply chain, progress ultimately depends on the supply market’s ability to move at the same pace towards the same mission.

COMMITED TO A BETTER FUTURE

Role Purpose
<ul>
<li>To be responsible to assist Area Manager for managing the overall operations, with core focus on total merchandising and operation of the store, including Customer and Supplier relations, as well as the sales performance of the total store.&nbsp;</li>
<li>Additionally, the incumbent also will be assisting Area Manager in managing inventory management &amp; accuracy, shrinkage control, safety compliance, hiring &amp; development and other related business matters.</li>
</ul>
Main Accountabilties
<ul>
<li>To responsible for the operations of a supermarket and work with his/her team to maximize profit and achieve business effectiveness.</li>
<li>To handle in a professional manner, all customer queries and complaints and to perform service recovery if necessary.</li>
<li>To ensure that all Company’s, State’s and Federal’s regulations and standards for product freshness, food safety, storage, refrigeration and sanitation are met.</li>
<li>To maintain relationships, resolve issues and conduct negotiations with vendors and suppliers as necessary.</li>
<li>To ensure all aspects of vendor and supplier performance is properly and effectively assessed and monitored, taking appropriate remedial action when necessary.</li>
<li>To assist Area Manager for merchandising strategy that optimizes financial performance and to reduce OOS, shrinkage &amp; wastage and is aligned with corporate strategy as well as trend, demographics and segments.</li>
<li>To ensure that store members are effectively resources, directed, motivated and developed enabling them to reach their full potential for both individual and Company benefit.</li>
<li>To adopt a leadership role within the business and in conjunctive with other members of Management take ownership for setting and leading Company direction and strategy.</li>
<li>To able to control stock levels based on the forecast according to season and making key decisions.</li>
</ul>
General
<ul>
<li>Accountable for total customer satisfaction within his/her store hence respond and solve customer complaints and comments.</li>
<li>To adhere and enforce all Company’s policies and procedures.</li>
<li>Ensure that safety, state and federal laws/regulations are in compliance within his/her store.</li>
<li>Responsible for any ad-hoc tasks assigned from time to time.&nbsp;</li>
</ul>

This job is a mix of leadership and customer service as a Store Manager or Assistant Store Manager. You might like this job because you’ll guide a team, solve customer issues, and strategize to boost profits while ensuring safety and freshness of products.

Team Leadership

Communication

Customer Service

Time Management

Sales Planning

Retail Operations

Role Purpose



-To be responsible to assist Area Manager for managing the overall operations, with core focus on total merchandising and operation of the store, including Customer and Supplier relations, as well as the sales performance of the total store. 


-Additionally, the incumbent also will be assisting Area Manager in managing inventory management and accuracy, shrinkage control, safety compliance, hiring and development and other related business matters.

Main Accountabilties

...

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Company Profile

TFP Retail Sdn Bhd