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Intake Care Representative

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This job is for an Intake Care Representative who helps ensure patients get the right medical coverage by issuing payment confirmations to hospitals. You might like this job because it lets you work closely with healthcare providers and support people globally.

Undisclosed

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

Job Summary:   

This role is responsible for the timely issuance of Guarantees of Payments (GOP), a confirmation towards the hospital or medical provider regarding length of admission, treatment and insured amount for our customers located globally. 

This role involves the analysis of requests for medical treatments and hospitalisations, verification of the patient’s extent of cover, our relationship with the provider, the need for medical review and the costs. The individual will work in close cooperation with the Case Managers and Medical Directors and monitor utilisation of services by our insured members.  

This role will have frequent contacts with medical providers and individuals insured, mainly by email, to obtain all necessary information and is the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.


Job Requirements


Company Benefits

Rewards & time away

The Cigna Group offers a reasonable amount of paid time off and many other benefit programs that allow you to take time away.

Medical benefit

We offer five core medical plan options that cover in-network preventive care, which includes well child visits, physicals, and more!

Dental & vision

We offer dental and vision plan options for employees to choose from. Both options cover preventive care at no cost.

Financial support

We have an Educational Development Program that supports employees in their professional development and growth.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

The Cigna Group-logo-image

The Cigna Group

The Cigna Group℠ is a global health company committed to improving health and vitality. We relentlessly challenge ourselves to partner and innovate solutions for better health. Our global workforce of more than 70,000 colleagues work through Cigna Healthcare℠ and Evernorth Health Services® to fulfill our mission to improve the health and vitality of the more than 178 million customer relationships we serve in more...