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CRM Marketing Specialist

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This job is a CRM Marketing Specialist at TDG, perfect for those who love data and creativity. You might like this job because you'll get to design campaigns, optimize customer journeys, and work with cool tech tools!

RM 2500 - RM 3500

TTDI, Kuala Lumpur

Job Description

We’re seeking a CRM Marketing, Junior Specialist to join our digital growth team at TDG. This role is ideal for someone who understands how to execute targeted campaigns using messaging and CRM platforms, automate customer journeys, and optimize marketing processes through data and logic-based workflows. You will play a key role in managing communications across the customer lifecycle using tools like SleekFlow, Manychat, and other Martech platforms.

Key Responsibilities

  • Plan, execute, and optimize messaging and email campaigns through platforms such as SleekFlow, Manychat, Mailchimp or other similars platforms
  • Develop audience segmentation, automation flows, and CRM triggers across multiple funnel stages
  • Ensure CRM data is structured, up-to-date, and ready for campaign use
  • Build reporting dashboards and extract insights to improve conversion rates and engagement
  • Collaborate cross-functionally with content, creative, and sales teams to ensure alignment and timely execution
  • Maintain platform integrations, troubleshoot issues, and ensure operational accuracy across systems
  • Recommend and implement improvements based on data analysis and campaign performance

Job Requirements

  • Bachelor’s Degree in Marketing, Information Systems, Business, or related field
  • 1–3 years of experience in CRM, marketing automation, or campaign execution roles
  • Fresh graduate is welcome to apply.
  • Basic Understanding with platforms such as SleekFlow, Manychat, Mailchimp, Salesforce, or others
  • Familiarity with website CMS platforms (e.g., WordPress), form integrations, and data connectors (e.g., Zapier, Make)
  • Strong analytical thinking, attention to detail, and ability to meet deadlines
  • Proficient in Excel or Google Sheets for basic data manipulation and reporting

Skills

Customer Relationship Management (CRM) Software
Marketing Automation
Email Marketing Automation
HubSpot CRM
Salesforce
Open Source CMS
Microsoft Excel
Time Management
Project Management
Multitasking

Company Benefits

Customize Wellness Program

Customize Wellness Program subsidy (either for Medical Insurance, Optical Plan, Dental Plan, Gym or Yoga) upon your confirmation!

Car Park Allowance

Car Park Allowance (for those eligible)

Loyalty Bonus

UP TO RM 1,000,000 Loyalty Bonus (for those eligible)

Modern Office & Luxury Pantry Supply

Modern Office with pantry and chill out zone. Free flow of Coffee, Ice Cream and Yummilicious Snacks!

Strategic Location

Great Office Location (Border of TTDI and PJ) -8 min walk to TTDI MRT -5 min walk to Jaya Grocer -Opposite of 3 Damansara Shopping Mall

Great Career Progression

For FIT candidate, your career progression can be SKY-ROCKET pace! Expected to promote TWICE a year when you're really performing!


Additional Info

Company Activity

Last active - few hours ago

Career Level

Junior Executive


Company Profile

THE D GROUP-logo-image

THE D GROUP

In a world where customer engagement determines the fate of businesses, The D Group (TDG) emerges as a game-changer. With a vision to revolutionize how brands connect with their audiences, TDG blends the art of marketing with the precision of technology, unlocking the power of first-party data to drive acquisition, retention, and loyalty.Who We AreFounded on the belief that marketing can be smarter, TDG is more than...