Job Description

Location: Kampung Baru Balakong

Working Hours: 8:00 AM - 5:00 PM

Job Description

Are you passionate about social media and e-commerce? Join our team and grow with us!

Key Responsibilities

• Social Media Management:
  
• Manage and grow our presence on Instagram, TikTok, and Shopee.
• Stock and Order Management:
  
• Handle stock management and ensure accurate updates across platforms.
• Assist with order management to ensure smooth fulfillment processes.
• Packaging and Delivery:
  
• Handle delivery packaging, necessary labeling, and arrange deliveries via third-party couriers.

What We Offer

• Basic salary plus commission, rewarding your hard work and results.
• EPF, SOCSO, and EIS contributions.
• A fun and dynamic work environment with growth opportunities.

Benefits

• Free parking
• Opportunities for promotion
• Professional development
• Work from home

Schedule

• Fixed shift
• Monday to Friday
• On call

Supplemental Pay

• Commission pay
• Yearly bonus

Job Requirements

Requirements

• Must be a Malaysian citizen.
• Must have own transport.
• Fluent in Bahasa Melayu (spoken and written).
• Tech-savvy with experience in social media platforms and Shopee (preferred but not mandatory).
• Friendly, approachable, and organized personality.
  
    

Required Skills for Social Media & Order Management Role

1. Social Media & Digital Skills

• Experience managing Instagram, TikTok, and Shopee.
• Basic content creation and photo/video editing skills.
• Understanding of social media trends and engagement strategies.

1. E-Commerce & Order Management

• Familiarity with Shopee Seller Center and e-commerce platforms.
• Order processing, fulfillment, and stock management.
• Delivery coordination with third-party couriers.

1. Organization & Coordination

• Strong time management and ability to prioritize tasks.
• Attention to detail in stock updates and order accuracy.
• Ability to manage multiple responsibilities efficiently.

1. Communication & Customer Service

• Strong written and verbal communication in Bahasa Melayu.
• Customer-focused approach with problem-solving skills.
• Ability to engage professionally with customers and team members.

1. Technical & Software Proficiency

• Basic knowledge of Google Sheets, Microsoft Excel, and data entry.
• Comfortable using digital tools for tracking and reporting.

Preferred Skills (Bonus but Not Required)

• Video editing and live streaming experience.
• Basic digital marketing and sales knowledge.
• Experience in online customer engagement and retention strategies.

Skills