Job Description

Job Scope:

* Handle daily administrative and clerical tasks

* Prepare invoices, receipts, purchase orders and other documents

* Process and update customer orders, deposits and payment records

* Maintain accurate customer information and CRM records

* Coordinate with sales team, suppliers, workshop and management on orders

* Follow up on jewellery production, repairs, resizing and custom orders

* Update stock records and assist with stock checking

* Prepare stock transfer and inventory documentation between branches

* Organise and maintain jewellery certificates, invoices and product documentation

* Assist with after-sales service arrangements and follow-ups

* Coordinate courier arrangements and delivery/collection of jewellery

* Assist with e-invoicing and basic accounting documentation

* Organise files, receipts and other company records

* Assist with events, launches and other company activities

* Perform other administrative duties assigned by management

Job Requirements

Preferred Requirements

* 1–2 years of administrative experience preferred

* Good organisational and communication skills

* Detail-oriented, especially when handling jewellery prices, stock and customer information

* Good knowledge of Microsoft Office / Google Workspace

* Comfortable using POS, CRM or inventory systems

* Able to multitask and meet deadlines

* Experience in jewellery, retail, luxury goods or fashion is an advantage

Important: For a jewellery company, I would specifically include stock accuracy + documentation + order follow-up as core responsibilities because mistakes in jewellery weight, pricing, certificates or stock movement can be costly.

Skills