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This job is for a Customer Service Executive at The Makeover Guys. You will provide excellent customer service, handle inquiries and feedback, and contribute to the company's image. You might like this job because it allows you to interact with people and make a direct impact on customer satisfaction.

Undisclosed

Kuala Lumpur

Full-Time

Job Description

The Role:

As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. 

What You’ll Do:

  1. Provide professional customer service for service inquiries and feedbacks 
  2. Prepare reports and updates for the team and customers 
  3. Understand the full cycle of our business model 
  4. Handle additional duties as assigned 

Job Requirements

  1. Passionate about creating a personalized and delightful customer experience
  2. Proficiency in Mandarin is a must 
  3. Empathetic and able to work independently

Skills

Client Services
Coordinating
Interpersonal Communications
Organizational Skills
Problem Solving

Company Benefits

Medical + Dental + Optical

Nothing is more important than having a good health. Medical bills can sometimes be high so let's offset that worry for you!

Travel Subsidies

Worried about your petrol, toll, and parking fee for work? We got you covered!

Insurance Coverage

Let's have you insured — Better safe than sorry right?

Growth

We strive for our team members to progress in their career at The Makeover Guys!

Upskill

Our People & Culture team is dedicated to prepare learning & development opportunities for our team members.

People

The Makeover Guys is the place for you to surround yourself with young, vibrant, and innovative people!


Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation

Customer Service


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Customer Service Executive (ENG/华语)

The Makeover Guys

Undisclosed

Kuala Lumpur

Full-Time

This job is no longer available