Customer Service Executive (ENG/华语)
The Makeover Guys
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This job is for a Customer Service Executive at The Makeover Guys. You will provide excellent customer service, handle inquiries and feedback, and contribute to the company's image. You might like this job because it allows you to interact with people and make a direct impact on customer satisfaction.
Undisclosed
Kuala Lumpur
Full-Time
1 week ago
Job Description
The Role:
As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys.
What You’ll Do:
- Provide professional customer service for service inquiries and feedbacks
- Prepare reports and updates for the team and customers
- Understand the full cycle of our business model
- Handle additional duties as assigned
Job Requirements
- Passionate about creating a personalized and delightful customer experience
- Proficiency in Mandarin is a must
- Empathetic and able to work independently
Skills
Company Benefits
Medical + Dental + Optical
Nothing is more important than having a good health. Medical bills can sometimes be high so let's offset that worry for you!
Travel Subsidies
Worried about your petrol, toll, and parking fee for work? We got you covered!
Insurance Coverage
Let's have you insured — Better safe than sorry right?
Growth
We strive for our team members to progress in their career at The Makeover Guys!
Upskill
Our People & Culture team is dedicated to prepare learning & development opportunities for our team members.
People
The Makeover Guys is the place for you to surround yourself with young, vibrant, and innovative people!
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Customer Service
Company Profile
The Makeover Guys
In a nutshell, we strategize cost effective interiors based on your tenant profiles, perform the makeover, and subsequently even rent it out for you. We’re here to make it as effortless as possible, so you can sit back, relax and start collecting rent.
