Job Description

Role Description

We are looking for a detail-oriented and results-driven E-commerce Executive to manage and grow our online sales channels. You will be responsible for overseeing marketplace operations, optimizing product listings, executing campaigns, and driving revenue growth across platforms.

Key Responsibilities

• ⁠ ⁠Manage and update product listings across e-commerce platforms (e.g. Shopee, Lazada, company website)
• ⁠ ⁠Monitor stock levels, pricing, and promotions to ensure competitiveness
• ⁠ ⁠Plan and execute online campaigns, promotions, and seasonal sales (e.g. Mega Campaigns, Payday Sales)
• ⁠ ⁠Optimize product content including titles, descriptions, keywords, and images for better visibility (SEO)
• ⁠ ⁠Track and analyze sales performance, traffic, and conversion rates
• ⁠ ⁠Coordinate with internal teams (marketing, warehouse, customer service) for smooth order fulfillment
• ⁠ ⁠Handle customer inquiries, reviews, and feedback on marketplaces
• ⁠ ⁠Work closely with digital marketing team on ads (Shopee Ads, Lazada Sponsored Ads, Meta Ads, Google Ads)
• ⁠ ⁠Generate reports and provide insights to improve sales performance

Job Requirements

• ⁠ ⁠MALAYSIAN ONLY.
• ⁠ ⁠Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, or related field
• ⁠ ⁠1–3 years of experience in e-commerce or marketplace management
• ⁠ ⁠Hands-on experience with Shopee and Lazada Seller Center
• ⁠ ⁠Basic knowledge of SEO, digital marketing, and analytics tools
• ⁠ ⁠Proficient in Microsoft Excel / Google Sheets
• ⁠ ⁠Strong analytical, organizational, and problem-solving skills
• ⁠ ⁠Good communication skills in English & Bahasa Malaysia

Skills