Job Description

Proactive and organized Sales Coordinator (FMCG) based in Subang Jaya, Selangor. Full-time role supporting the sales team by managing administrative tasks, processing orders and documentation, maintaining customer relationships and databases, coordinating with internal departments and supporting sales initiatives to ensure smooth operations and strong service delivery.

Job Requirements

Responsibilities:

• Processing and managing customer orders, quotations and sales documentation with accuracy and efficiency
• Coordinating sales activities and liaising between sales representatives, head of sales, internal departments and occasionally with customers
• Maintaining comprehensive customer databases and updating records to ensure information accuracy
• Handling customer inquiries and providing responsive support to resolve issues promptly
• Preparing sales reports, performance analytics and market-related documentation
• Scheduling meetings, site visits and product demonstrations for the sales team
• Monitoring inventory levels and coordinating with the warehouse team on stock requirements
• Supporting the development and implementation of sales initiatives and promotional campaigns
• Maintaining organized filing systems and ensuring compliance with company procedures and documentation standards

Qualifications:

• Proven experience in sales administration, client support or similar administrative role, preferably within the FMCG industry
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems or sales management software
• Meticulous attention to detail and commitment to accuracy in documentation and data entry
• Ability to work independently and as part of a team
• Customer service-oriented mindset with a genuine interest in supporting sales objectives
• Knowledge of FMCG products, distribution channels or customer management practices is advantageous
• Flexibility and adaptability to changing priorities in a fast-paced working environment

Skills