TikTok Shop - Account Manager, Lifestyle (Malaysia)
TikTok
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This job is about managing accounts for lifestyle brands on TikTok Shop in Malaysia. You might like this job because you'll help merchants grow and improve customer experience in a creative and joyful environment.
Undisclosed
Kuala Lumpur
Full-Time
Job Description
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. In this role you will be responsible for delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering the best customer experience by providing the best service. Join us as we drive the future of e-commerce here at TikTok. Responsibilities: - Acquire and incubate brands, principals and big merchants that contribute a large GMV share. - Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality. - Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs. - Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction. - Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
Job Requirements
- Bachelor’s Degree or equivalent practical experience. - 2-5 years experience in ecommerce; direct experience in relevant categories preferred. - Excellent interpersonal and negotiation skills. - Attention to detail, affinity with numbers, logical and problem solving skills. - Strong connections with brands and big sellers are preferred. - A good team player, fast learner and open to changes. - Proficient in Excel and Power Point. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Company Benefits
Global exposure
Did you know TikTok has offices on six continents? We work without borders, and take a global approach to all we do!
Modern work culture
We feature all the amenities and technology an office should have to help you bring your best self to work.
Employee engagement
Creating an office environment where constant conversation and collaboration is facilitated is a must.
Additional Info
Company Activity
Last active - 1 week ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Digital Marketing, Key Account / Relationship Management, Merchandising / Buyer
Company Profile
TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Source:careers.tiktok.com
TikTok Shop - Account Manager, Lifestyle (Malaysia)
Undisclosed
Kuala Lumpur
Full-Time
This job is no longer available